Can I take Citibank to small claims court?
You generally have two options: Take your Citibank complaint to Small Claims Court, or. Take your Citibank complaint to Consumer Arbitration.
Where can I file a complaint against Citibank?
Contact Us immediately on 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing) to log a complaint or block your card in any of the following scenarios: You have lost your Citibank Bank Debit / Credit Card.
What is KYC Citibank?
Citi’s Know Your Customer Program The OneKYC Program supports Citi’s vision to operate as one bank by unifying the Know Your Customer (KYC) process globally under one policy, one client risk scoring model, unified governance, and a single repository (CitiKYC).
How do I contact Citibank by mail?
If you have a query or complaint, please write to us at:
- Ordinary Post. Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai – 600 002.
- Registered Post. Citibank N.A., Mail Room, ACROPOLIS, 9th Floor, New Door No. 148 (Old No. 68), Dr. Radhakrishnan Salai, Mylapore, Chennai – 600 004.
How do I complain about Citibank credit card?
Customer service number is 1-888-248-4226, while you can call technical support at 210-677-3775 or credit card support 1-800-950-5114. The CEO of Citibank is Barbara Desoe and the CEO of Citigroup is Michael Corbat.
Is KYC mandatory for credit cards?
Is KYC needed for debit and credit cards? Yes, KYC is also applicable for all debit and credit cards. So, if you are planning to apply make sure, you have one address proof and one identity proof. Aadhaar Card, Passport and Driving license serve the purpose of both identity and address proof.
How do I dispute a Citibank charge?
Via Citibank Online: go to “Service Center”, click “Credit Card Dispute Resolution” and follow the instructions; you will need to attach your scanned dispute form and supporting documents. This option only applies to credit cards.