Users' questions 

Can you report insurance companies?

Leia Doyle

Can you report insurance companies?

The CDI toll-free hotline number is: 1-800-927-HELP (4357). Be aware that when you file a formal complaint the CDI contacts your insurance company, tells them about your complaint, and gets their side of the story. If they don’t get complaints that document problems, they can’t take action.

How do you write a complaint letter?

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  1. Be clear and concise.
  2. State exactly what you want done and how long you’re willing to wait for a response.
  3. Don’t write an angry, sarcastic, or threatening letter.
  4. Include copies of relevant documents, like receipts, work orders, and warranties.
  5. Include your name and contact information.

How do you write a complaint letter to an insurance company?

How to write a formal insurance complaint letter

  1. put the date.
  2. give your name and policy number.
  3. mark the letter ‘complaint’ clearly at the top.
  4. include any evidence you have to support your complaint.
  5. say what you would like the company to do to put things right.

What happens if you make a complaint against an insurance company?

Now that the complaint is filed, your state insurance commissioner’s office will likely contact you asking for any additional documentation they will need. In most cases, the next step the commissioner will take is to send a copy of the complaint to the insurance company and give them a designated response time.

Where can I complain about life insurance in Australia?

The Australian Financial Complaints Authority (AFCA) can consider a complaint you have about a life insurance or general insurance product. This page outlines the types of complaints AFCA can consider about insurance products.

Where can I find information about insurance complaints?

The National Association of Insurance Commissioners collects complaint data on insurers from the states and shares that information on its website. You can find out how a company’s complaints compare with other insurers that are about the same size, and what the complaints are about.

How to make a complaint about an insurance company in Quebec?

Quebec residents can also contact l’Autorité des marchés financiers ( AMF )—Regulator. Contact General Insurance OmbudService ( GIO ). Quebec residents can also contact l’Autorité des marchés financiers ( AMF )—Regulator. Login error when trying to access an account (e.g.