Miscellaneous 

Does Priceline allow cancellations?

Leia Doyle

Does Priceline allow cancellations?

As one exception, Priceline allows its customers to cancel or exchange airline tickets purchased on the same day on a case-by-case basis. The tickets must have been purchased before 11:30 p.m. If an airline changes the itinerary of a flight, you also might be permitted to cancel the ticket without penalty.

How do I get in touch with Priceline customer service?

If this is a Booking Holdings question, proceed here. If this is a non press related question, go here. If your submission is in reference to a reservation concern, please contact 877-477-5807 or chat with us here.

Is Priceline non refundable?

If you booked an Express Deals®, a Priceline deal in which the full itinerary is revealed only after you book – your reservation is non-refundable, non-changeable and non-cancellable. Priceline may be able to add nights or rooms to your reservation, but they cannot make any other changes.

How do I complain to Priceline?

Call 877-477-5807 to make a complaint to Priceline about their service.

Does Priceline have live chat?

Online Chat
Priceline.com/Customer service chat

Can you get your money back from Priceline?

Call Priceline customer service. If you booked a ticket with a disclosed flight time, call the same day for cancellations and get a refund. Customer service can be reached at 1-800-774-2354 and before 11:30 p.m. ET of the day of booking. Call customer service to refund your hotel room within 24 hours of check-in.

How do I make a formal complaint to booking com?

Submitting a complaint

  1. Follow this link to our Dispute Resolution centre.
  2. Fill in your property ID, name and contact information, then select a topic.
  3. In the text field under Message, write a detailed explanation of the complaint – more information helps us to understand and try to solve your issue faster.

How long does Priceline take to refund?

around two to three days
How Long Will It Take to Receive a Priceline Refund? In most cases, Priceline takes around two to three days to process refund requests. It could also take longer—it depends on the case. The refund will be credited back to your original form of payment unless you demand otherwise.