How can I get my money back from IRCTC for failed transaction?

How can I get my money back from IRCTC for failed transaction?

Write your refund request to [email protected] Further you can directly post letter to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi – 110055. Remember to mention your transaction ID also, if you have it.

What if booked ticket is not confirmed?

If your ticket remains fully waitlisted after chart preparation, it will be canceled automatically and your money will be refunded into the account which was used at the time of booking. Book train tickets at MakeMyTrip and get ₹50 off at first booking. My train got cancelled.

Can I change my train ticket date after booking?

If you want to prepone or postpone the date of your journey, you should surrender your tickets during working hours of reservation office atleast forty eight hours before the scheduled departure of the train in which originally booked subject to restriction during | hour of advance reservation period opening if any.

What happens when reservation failed in IRCTC?

In case there is a system or network failure at banks end or at the payment gateway before remitting ticket booking amount to IRCTC may form a situation of ‘settlement failed and ticket not booked’. The amount is with the bank. The bank will refund the money after due verification.

Will I get refund if my e-ticket is not confirmed?

e-Tickets: If your train is cancelled due to any reason, you are entitled to a full refund of your e-Ticket fare whether you have confirmed, Waitlisted or RAC tickets. Passengers with e-Tickets will get the refund credited to the account that they had used for booking.

Will I get refund if my e ticket is not confirmed?

What happens when waiting ticket is not confirmed refund?

In case a RAC or waitlisted ticket is presented for cancellation, the refund of fare is made after deducting the clerkage charge of ₹ 60 per passenger plus GST if the ticket is present for cancellation up to thirty minutes before the scheduled departure of the train irrespective of the distance, mentioned IRCTC.

Can we reschedule train tickets online?

Indian Railways ticket reservation: Preponing and postponing the date of a journey of a ticket booked at a station counter can be availed only once. IRCTC (Indian Railway Catering and Tourism Corporation), the e-ticketing arm of Indian Railways doesn’t provide online booking date change facility.

What happens if gender is wrong in train ticket?

No you cannot change gender once the ticket is booked. However, you can take a print of your ticket and ID proof and submit it to the station supervisor. Once you convey your issue, they will stamp on your printed ticket and you can carry that for your journey.

Will I get refund for waitlisted ticket?

In case of wait-listed e-tickets on which all the passengers are on waiting list even after preparation of reservation chart, names of all such passengers booked on that Passenger Name Record (PNR) will be dropped from the reservation chart and refund of full fare will be credited back to the account from which booking …

What happens if a transaction is pending from bank end in IRCTC?

When settlement fails and tickets are not booked Such a scenario arises when system or network fails at banks end or at payment gateway before remitting ticket amount to IRCTC. The amount is not credited to the IRCTC account and stays with the bank. The bank then refunds the money after due verification.

Will I get full refund for waitlisted ticket?

Can I get full refund on train tickets?

If the train is marked as “CANCELLED” in PRS due to breaches, floods, accidents etc. full refund is permissible in case the ticket is cancelled within three days of the scheduled departure of the train. In case of e-tickets, such cancellations can be done by the customer through Internet.

Can I travel with WL ticket?

While booking ticket, those get ‘confirmed’ status or ‘RAC’ (Reservation Against Cancellation) status they can travel on the journey date but those who get ‘WL’ status, they cannot travel on the ticket as they will not be given a seat/berth in the train.

How do I postpone my ticket?

Customer willing to prepone or postpone the date of journey should surrender his/her ticket during working hours of reservation office at least forty eight hours before the scheduled departure of the train in which originally booked, subject to restriction during first hour of advance reservation period opening if any.

Can I use my train ticket on a later train?

You can only take the train for which you have been issued a ticket for. If you wish to depart earlier or later, you will have to cancel and re-book your ticket, if your fare conditions allow this. Once you have done this, you can then choose a new departure time for your ticket.

Does gender matter in train ticket?