How do I advise Centrelink?
You can tell us about a change to your circumstances using one of these self service options:
- your Centrelink online account through myGov.
- the Express Plus Centrelink mobile app.
- Centrelink phone self service.
How does Centrelink define a relationship?
Centrelink defines member of a couple as anyone who is: • Living together on a permanent or indefinite basis, and. • Is either married, in a registered relationship or in a de facto relationship.
Do I have to tell Centrelink I have a boyfriend?
You need to tell us about your boyfriend, girlfriend or non-binary relationship. We may need to assess your relationship to decide if you’re a member of a couple so we pay you the right amount.
How do Centrelink find out if you’re in a relationship?
You need to tell Centrelink of any changes in your circumstances. To decide if a person is in a marriage-like relationship Centrelink must consider all the aspects of the relationship. Questions about each of these aspects are on the ‘Assessment of Living Arrangement’ form Centrelink sends out.
What is the best time to ring Centrelink?
And if you do persist with trying to phone Centrelink – an insider tells us that the best times to call are either:
- at 8am – the moment their lines open!
- or around 3pm, as this is when loads of parents are out on the school run.
How do I speak to someone at Centrelink?
For BasicsCard General Enquiry Line you need to dial 1800-132-594. For Cashless Debit Card Hotline you need to dial 1800-252-604. Live customer service representatives from Centrelink are available from 8:30am to 5pm AEST Monday-Friday, Saturday-Sunday closed.
Does Centrelink know if you leave the country?
You’ll get a receipt confirming your travel details have been received. We’ll tell you if your travel affects your payments or concession cards and if we need any extra information. You can also do this by calling us on your regular payment line or visiting a service centre.
How long does a Centrelink review take?
It can take many months for the ARO to make a decision. If you have no sources of income and your appeal is about being paid a Centrelink payment, you should tell Centrelink to treat your appeal as urgent. This means you should hear from the ARO within 7 to 10 days.
How do I contact Centrelink for a CRN?
To obtain your CRN you will need to phone Centrelink or go into a Centrelink office. You can phone Centrelink Online Services Support Hotline on 132 307 or click on the button below for a full list of numbers.
Can I leave Australia with a Centrelink debt?
Yes. According to reports in Huffpost Australia, new legislation introduced last month has given government agencies the power to enforce Departure Order Prohibition (DOPs) for anyone who owes a debt to Centrelink regardless of the amount of the debt or the amount of time they plan to spend overseas.
Can I get Centrelink if I live out of home?
You may get a higher rate of Youth Allowance if you need to live away from your parents’ home. This can be to study, or do your Australian Apprenticeship. If you apply for Youth Allowance as a student or Australian Apprentice, we’ll assess you as being either dependent or independent.
How does Centrelink determine what level of work you can do?
You’ll need to request a Job Capacity Assessment. This is where Centrelink will determine what level of work you are able to perform, if any. They’ll make this determination in an interview, and in conjunction with any reports from professionals you are seeing.
Do you need a Dr certificate for Centrelink?
Yes but you will need to get a Centrelink DRs certificate. The GP will most likely date the DR certificate for an entire month so you will be exempt for a month. Don’t think you will find any drs who would write you have it for more than a month so the most you probably can get away with is a month.
Is it possible to exemption from job seeking on Centrelink-jobs?
I’m wondering if it’s possible to get an exemption from doing appointments at my job agency because I suffer anxiety and depression. Yes but you will need to get a Centrelink DRs certificate. The GP will most likely date the DR certificate for an entire month so you will be exempt for a month.
What to do if you separated from your partner on Centrelink?
If you get any other Centrelink payments when you start a relationship, complete and return the partner details form . You can use the separation details form to let us know you’ve separated from your partner. You don’t need to use this form if either: you get family payments only.