How do I contact UPS to complain?

How do I contact UPS to complain?

Call customer service toll-free at 1-800-742-5877. Representatives are available around the clock, seven days a week to answer your questions. You can also submit your inquiry through our online contact form.

How do I get a live person at UPS?

If you need to speak to a live customer service representative in UPS customer service you need to dial 1-800-742-5877 (1-800-PICK-UPS®). To speak with a live agent, you need to say “Agent” or press 0, then say “Shipping information” or press 3, for example.

Does UPS have chat support?

Online Chat
United Parcel Service/Customer service chat

How do I reach UPS customer service?

1 (800) 742-5877
United Parcel Service/Customer service

How do I file a formal complaint against UPS?

Your first stop when filing a complaint to UPS is to call Customer Care (1-800-742-5877). Strengthen your message by also sending an email to their Customer Service Department ([email protected]).

How do I talk to a USPS representative?

The Integrated Voice Response (IVR) system is the telephone system that provides automated USPS® information. When a customer calls 1-800-ASK-USPS (1-800-275-8777), the customer service telephone number for the U.S. Postal Service® (USPS®), they will hear a greeting, then a language choice option (press 2 for Spanish).

What to do if UPS delivers to wrong address?

If you still cannot locate the package, contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment.

What do I do if my UPS package doesn’t arrive?

What do I do if my UPS package is late?

If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by. Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”. Or logging into the UPS Billing Center and selecting Request a Refund.

Who do I contact if my package was delivered to the wrong address?

When you receive a mistaken delivery, call customer service for the delivery company and explain the situation. Give them the tracking number on the package, as well as the name and address on the package if it’s different from yours. The company will come and pick up the product within a reasonable time frame.