How do I contact viagogo customer support?

How do I contact viagogo customer support?

How do customers contact viagogo? viagogo provides online help and customer service by email. Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we’ll call the customer to discuss it.

How do I get my tickets from viagogo?

When the seller has uploaded your ticket(s) to our website, you will receive an email from viagogo with a link to download your e-ticket(s). After clicking on the link, you will be asked to enter your email address and password. Please ensure that you sign in with the same account you used to purchase your tickets.

Are my Viagogo tickets valid?

If you purchase tickets from another source, such as Viagogo, eBay, Gumtree, Tickets Australia or any other unauthorised reseller, you risk that these tickets are invalid. Unfortunately, Ticketmaster cannot confirm the validity of any ticket to any individual except the original Ticketmaster purchaser.

Can I get a refund from viagogo?

Per viagogo’s guarantee, buyers are entitled to a full refund if an event is cancelled.

How does viagogo work?

When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. 2.16 Claims under the viagogo Guarantee.

Do viagogo sell fake tickets?

Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britain’s largest ticket resale platform. Walker said the test purchases were “indisputable evidence of speculative ticketing, which is fraud”.

Why do my viagogo tickets have a different name on them?

Why do my tickets have someone else’s name on them? viagogo allows third party sellers, including individuals, to sell tickets on its platform. In some instances the original purchaser’s name may be printed on your tickets. Your name does not need to match the name printed on the ticket to gain entry to the event.

What if my Viagogo tickets are fake?

They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off. The official website will usually direct you to the authorised ticket seller.

How do I check if my tickets are real?

The only way to know your tickets the authentic, is to buy Ticketmaster “Verified Tickets” directly from Ticketmaster or Live Nation, or get them at the venue box office. These tickets will always be 100% authentic.

What is wrong with viagogo?

Ticket reseller Viagogo AG has been ordered by the Federal Court to pay a penalty of $7 million for breaching the Australian Consumer Law by making false or misleading representations when reselling tickets for live music and sports event, in proceedings brought by the ACCC.

How do I know if my e ticket is real?

Provide the e-ticket number and ask the company to confirm the sale of the ticket. Visit the box office of the venue or the ticketing company and ask a company representative to examine your e-ticket document. The representative should tell you whether the e-ticket number or confirmation number is legitimate or not.

Where can I buy tickets on viagogo?

This article has been viewed 2,244 times. Learn more… Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows.

Where was the 2013 FA Community Shield played?

The 2013 FA Community Shield (also known as The FA Community Shield sponsored by McDonald’s for sponsorship reasons) was the 91st FA Community Shield, played on 11 August 2013 at Wembley Stadium, between the winners of the previous season’s Premier League and FA Cup competitions.

How long does it take for Viagogo to respond?

Viagogo will respond to your question within 24 hours. They already have your account information and your order or sales number since you submitted your request through your Viagogo account. Check the email address that you used to sign up with Viagogo regularly so you can see their reply. Make sure the email isn’t sent to your spam folder.

When was the last time Wigan were in the Community Shield?

Following Wigan’s relegation to the Football League Championship just days after their cup triumph, it was the first time a team from outside the top division featured in the Community Shield since West Ham United in 1980 .