How do I file a claim against Amazon?

How do I file a claim against Amazon?

Request an A-to-z Guarantee Refund

  1. Go to Your Orders.
  2. Locate the order.
  3. Select Problem with order.
  4. Select your problem from the list.
  5. Select Request refund.
  6. Enter your comments in the text box.
  7. Select Submit.

How do I respond to copyright infringement notice on Amazon?

To retract the complaint, the rights owner must send the retraction to us at [email protected] or use the retraction function in Brand Registry.”

Can you claim money back from Amazon?

Go to Your Orders, locate your order in the list and select Problem with order. Select your problem from the list, and select Request refund. Enter your comments in the box, and then click Submit.

What does it mean to file a claim with Amazon?

A-to-z Guarantee
When you buy from Marketplace sellers on, the condition of the item, its timely delivery and certain additional refund conditions are guaranteed under the A-to-z Guarantee. You can file a claim when all of the following applies: You have contacted the seller through Your Account.

How do I get rid of copyright infringement on Amazon?

How To Report Copyright Infringement to Amazon

  1. Report copyright violation through the Report a Violation tool if you registered your brand at the Amazon Brand Registry.
  2. Fill out the company’s contact us form.
  3. Write a letter to the Amazon copyright agent to explain that someone has violated your copyright on Amazon.

How can I speak to someone at Amazon?

If you need to talk to a live person in Amazon customer service you need to dial 1-888-280-4331. This phone number is available from 3 am to 10 pm PST seven days a week.

Can you sell copyrighted items on Amazon?

You may be able to upload or sell someone else’s copyrighted work on Amazon if you have received permission from the copyright owner or if your use is protected by the “first sale” doctrine.

How do I appeal an AZ claim?

To appeal a claim:

  1. From the Performance menu, select A-to-z Guarantee Claims.
  2. Click on the Option to Appeal tab, find the relevant Claim, and select Appeal decision.