Users' questions 

How do I file a complaint against a cell phone carrier?

Leia Doyle

How do I file a complaint against a cell phone carrier?

File a complaint online or at 1-888-382-1222. Include the date of the illegal call, phone number, and the company’s name in your complaint. You can also file a complaint about recorded messages or robocalls.

Who do I complain to about my telephone provider?

There are two ombudsman services that deal with mobile phone complaints – Cisas and Ombudsman Services: Communications. Find out which one your mobile provider belongs to, as this will be the one you’ll need to use to escalate your complaint.

Who governs cell phone companies?

the California Public Utilities Commission
Generally, these telephone services are regulated by the California Public Utilities Commission (CPUC). The CPUC has a dedicated website just about telecommunications issues. The Federal Communications Commission (FCC) also offers a useful telephone guides for consumers.

Who regulates phone companies in Canada?

Canadian Radio-television and Telecommunications Commission (CRTC) The CRTC regulates Canada’s telecommunications and broadcasting systems. Its mandate is to ensure that both the telecommunications and broadcasting systems serve the interests of Canadians.

Can you sue a cell phone company?

But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights. …

How do I contact my cell phone provider?

How To Contact Your Wireless Carrier

  1. Verizon: 1-(800)-922-0204.
  2. Sprint: 1-(888)-211-4727.
  3. AT: 1-(800)-331-0500.
  4. T-Mobile: 1-(877)-746-0909.

How can you prevent cell phone radiation?

Ways to reduce your exposure to cell phone radiation

  1. Text, Use an earphone or a Bluetooth especially for longer conversations.
  2. Limit calls in a low network area.
  3. Use airplane mode for gaming (for your child)
  4. Sleep without your phone.
  5. Your trouser pocket is the worst place for your phone (Men)

Can cell phone companies change your plan?

Switching Cell Providers Your new carrier can enable your new plan, transfer your phone number, then cancel your old plan (even if it’s with a different company).

Can I sue Verizon for emotional distress?

In California, you can sue Verizon for a maximum of $10,000 if you are an individual.

Who is the best service provider?

The best phone carriers overall

  1. T-Mobile. The best phone carrier overall.
  2. Verizon. A good alternative to T-Mobile.
  3. AT. Third place among the major carriers.
  4. Visible. A cheaper way to get unlimited data.
  5. Mint Mobile. Low rates if you pay upfront.
  6. Metro by T-Mobile. A good discount phone carrier.
  7. Google Fi.
  8. Consumer Cellular.