How do I get in touch with a fastway?

How do I get in touch with a fastway?

You can contact your local Fastway depot on your dedicated client phone number or email address, or you can use the Support Button feature on our website and we’ll be more than happy to assist in any way we can.

What can I do if my courier is not delivered?

What to do in case of an undelivered package? If you were waiting to receive a package and it never made its way to your address, you should submit a search request or file a claim immediately. The terms accepted by most of the courier companies is 7 days, so make sure you don’t wait longer than this.

How late can a courier deliver?

Deliveries to UK recipients in UK zones 1-3 are usually made between 7:00am and 6:00pm Monday to Friday, depending on the service selected. A Saturday service is available to the majority of UK destinations for an additional fee of £12 per consignment. Deliveries are typically between 7:00am and 1:00pm.

How long does it take for Fastway Couriers to deliver?

We offer a next day delivery service within Ireland. You parcel is picked up and then sent to the delivery area overnight for delivery the next business day – excluding weekends and bank holidays.

Where can I complain about a courier?

Non receipt or delay in delivery of Parcels. COMPLAINT REDRESSAL SYSTEM: Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area.

What happens if DHL does not deliver on time?

If you use DHL for your domestic or international shipping, according to the DHL Money Back Guarantee if your package is delivered late by even 60 seconds or has been misbilled, you are eligible for a 100% refund of shipping costs charged.

Do Fastway Couriers deliver on Saturdays?

I want my parcel collected on Saturday / Sunday / bank holiday… is that possible? We’re unable to collect on Saturdays, Sundays or Bank Holidays. We operate Monday to Friday only.

Can you collect your parcel from Fastway?

When you become a Fastway customer, you can arrange a suitable collection time with your local Courier. They will then pick up your parcels every day or as required at the time. If you don’t need a regular pick up, you can call your courier directly whenever you have parcels for collection.

Can I refuse delivery of a package?

You don’t have to accept the delivery or any package that you either did not request it or you don’t want it. You can refuse the delivery in person when the courier arrives at your address or have someone else do it on your behalf. Don’t open it because, for some courier companies, this might indicate the acceptance.

What happens if a package is refused?

When a package is refused the USPS does NOT have to track the item back. If the item is “lost” or not delivered to you (as in they may keep it or a USPS error could occur), then you could be responsible and out the item plus having to refund.

Can I sue UPS for late delivery?

When UPS loses your package and customer services fails to resolve the situation, you may sue. When UPS delivers your package to someone else, and if it is especially something valuable or personal, you can sue UPS for damages.