How do I get in touch with the Financial Ombudsman?
How do I get in touch with the Financial Ombudsman?
Other ways to get in touch
- 0300 123 9 123 – Calls to this number cost no more than calls to 01 and 02 numbers.
- (18002) 020 7964 1000 – Calls using next-generation text relay.
- +44 20 7964 0500 – Call this number if you’re calling from abroad.
- 020 7964 1000 – our switchboard.
- 020 7964 1001 – our fax number.
How long can the Financial Ombudsman take to make a decision?
We’re able to give some people an answer within 3 months, but for most, it’s still likely to take us longer than 90 days to give an answer about a PPI complaint. Other types of cases will take longer than 90 days, we’ll write to the customer and business to let them know how long it will take.
How long does a financial ombudsman complaint take?
Typically, this part of our process takes up to 90 days. A very complex complaint, or where either party disagrees with the initial assessment and ask for final decision, may mean it takes longer. You will be updated by your case handler as things progress.
You can find a complaint form on the FOS website, or complete the FOS online complaint form. They can help you do this over the phone if you’d prefer to talk it through with someone, on 0300 123 9 123 or 0800 023 4567.
Why would you contact the Ombudsman?
The Office of the Ombudsman examines complaints from members of the public who believe they have been treated unfairly by a public body. It also examines complaints about public service organisations that fail to provide accessible buildings, services and information, as required in the Disability Act 2005.
When to contact the Financial Ombudsman for England?
Financial businesses and people involved in responding to complaints can contact our technical desk for help with general enquiries. If you are a financial business looking for guidance, our technical desk is still open. The lines are open Monday to Friday, between 9am and 5pm.
How to make a complaint to the Ombudsman Services?
Email: [email protected]. Complaints about energy. Website: Find your provider and make a complaint. Post: Ombudsman Services: Energy, P.O. Box 966, Warrington, WA4 9DF. Phone: 0330 440 1624. Email: [email protected]
How to contact the Ombudsman Services in Warrington?
1 Website: Find your provider and make a complaint 2 Post: Ombudsman Services: Communications, P.O. Box 730, Warrington, WA4 6WU 3 Phone: 0330 440 1614 4 Email: [email protected]
When to contact the oimbudsman in South Africa?
When to contact the Ombudsman. (below are a few examples) What is an OImbudsman? An Ombudsman is an independent, impartial person with authority and responsibility to receive, investigate or informally address complaints. A.