Contributing 

How do I setup my new NBN modem?

Leia Doyle

How do I setup my new NBN modem?

Grab the Ethernet cable with yellow connectors. Connect one end of the cable to the yellow Ethernet Port on your shiny new modem and the other to the back of your computer. If NBN Co. connect your address using NBN Fibre to the Basement or Node, you’ll connect your Optus modem to the NBN wall socket.

Can I buy my own modem for NBN?

If you’re moving from ADSL or NBN to either 4G or 5G wireless broadband, you’ll need a new modem but this will be supplied with your plan. In the same vein, if you’re moving from wireless broadband to NBN, you can’t use the modem you were using for your wireless broadband plan with your NBN plan.

How do I access my NBN modem settings?

NBN modem settings

  1. Log on to your Belong Wi-Fi (you don’t need to be connected to the internet to do this)
  2. Open an internet browser (e.g. Internet Explorer, Safari or Chrome)
  3. Type 10.0.0.138 into the address bar.
  4. If prompted, type in your modem username and password: Enter the username ‘admin’ Enter the password ‘Belong’

Can I install NBN modem myself?

So, to help make it easier for customers to get connected to the nbn™ broadband access network, eligible premises within our Hybrid Fibre Coaxial (HFC) footprint can now request to self-install their HFC nbn™ connection box. …

How do I connect my computer to my NBN modem?

How do I connect my computer to my modem via an Ethernet cable?

  1. Connect the Ethernet cable to a yellow LAN port on your modem.
  2. Connect the other end of the Ethernet cable to an Ethernet port on your computer or laptop.
  3. Make sure that the Ethernet light is green and flashing next to the port you have used on your modem.

How do I connect my NBN modem to my router?

Connect the power cable to the Wi-Fi Router.

  1. Connect the power adapter to the power point.
  2. Connect the Ethernet cable into the ‘Internet’ or ‘WAN’ port.
  3. Plug the other end of the Ethernet cable into port UNI-D1 at the back of the nbn modem.
  4. Connecting via Wi-Fi.
  5. Search for available wireless networks on the computer.

How do I connect my Telstra smart modem to my computer?

What is a good modem for nbn?

The best NBN modems and mesh to overcome common issues

  • Linksys Velop Dual Band. Best NBN solution. Auto-updates and channel selection.
  • Netgear Nighthawk AX12. Best NBN modem. Auto-updates and channel selection.
  • Telstra Smart Modem 2. 4G backup modem pick. Dual-band.
  • Google Nest WiFi. Next Best Mesh. Band steering and beamforming.

Will any router work with nbn?

You require an nbn™ compatible router or modem. If your nbn™ is serviced via Fibre to the Premises (FTTP), Fixed Wireless, Hybrid-Fibre Coaxial (HFC), or Fibre to the Curb (FTTC) then your modem must have a WAN or Internet port – here are some recommendations.

Will my old modem work with NBN?

Where a modem is required, any VDSL2 compatible modem should work with your NBN connection. Note that some suppliers will not provide tech support if you don’t use one of their certified modems/routers.

Why can’t I log into my modem?

FIRST solution: Always power cycle your modem and router first, and then try logging into your modem again. If you have a router between your computer and modem, remove it and directly connect the computer to the modem via an Ethernet cable.

Tips and recommendations 

How do I setup my new nbn modem?

Leia Doyle

How do I setup my new nbn modem?

Grab the Ethernet cable with yellow connectors. Connect one end of the cable to the yellow Ethernet Port on your shiny new modem and the other to the back of your computer. If NBN Co. connect your address using NBN Fibre to the Basement or Node, you’ll connect your Optus modem to the NBN wall socket.

Can I buy my own modem for nbn?

If you’re moving from ADSL or NBN to either 4G or 5G wireless broadband, you’ll need a new modem but this will be supplied with your plan. In the same vein, if you’re moving from wireless broadband to NBN, you can’t use the modem you were using for your wireless broadband plan with your NBN plan.

Can I install nbn modem myself?

So, to help make it easier for customers to get connected to the nbn™ broadband access network, eligible premises within our Hybrid Fibre Coaxial (HFC) footprint can now request to self-install their HFC nbn™ connection box. …

How do I access my nbn modem settings?

NBN modem settings

  1. Log on to your Belong Wi-Fi (you don’t need to be connected to the internet to do this)
  2. Open an internet browser (e.g. Internet Explorer, Safari or Chrome)
  3. Type 10.0.0.138 into the address bar.
  4. If prompted, type in your modem username and password: Enter the username ‘admin’ Enter the password ‘Belong’

How do I connect my computer to my nbn modem?

Take an RJ-45 Ethernet cable (this is typically blue, yellow, grey or white) and plug one end into the active port on your nbn™ connection device. Plug the other end into your computer’s LAN/Ethernet port. If your computer doesn’t have an Ethernet port, you may need a USB to Ethernet adapter to make the connection.

How do I know if my modem is nbn compatible?

If you can see a phone jack labelled VDSL, or if it says ‘ADSL2+/VDSL’ on the label with the serial number, it means your modem is ready for the NBN. Yay! If you can’t see anything like that anywhere on your modem, chances are you’ll be needing a new one to connect to the NBN.

What lights should be on my Telstra nbn modem?

Green: Normal network activity. Blue: Mobile network activity (4G backup). White: Powered on and booting up. White (flashing): The firmware is automatically upgrading.

Why can’t I log into my Telstra modem?

The default password is admin. If that doesn’t work then try rebooting the gateway and make sure that nothing is plugged into gateway when rebooting. A good indication that the password want work is when you don’t see the F@st5335 under the Telstra T and above the admin box.

Can you connect more than one modem to NBN?

You can only connect 1 device directly to the NBN box. In this case, it will have to be the TPG-supplied modem since the homephone will only work using the modem we provided.

Where does the NBN cable need to be installed?

Your nbn ™ approved installer will connect a fibre optic cable from the nbn ™ utility box outside your premises to the nbn™ connection box that will be installed inside your premises. Power Supply with Battery Backup: A separate Power Supply box (which includes Battery Backup) will be included in this installation.

What are the lights on my NBN modem?

The Mobile Mode and Mobile Signal lights on the back will reflect this as well. The first thing to try when you are suffering internet issues is to switch off both the black box and the white box (or equivalent) by unplugging them. Wait about 10 seconds, and then power on the NBN black box.

How does NBN connect to HFC wall outlet?

Accessing the HFC wall outlet (inside your property) that connects to the nbn ™ utility box. They will then connect your nbn ™ connection box to your HFC wall outlet using a coaxial fly lead.