How do I swap phones on Sprint?
How do I swap phones on Sprint?
To activate your phone online:
- Sign in to My Sprint with a valid username and password.
- In the My Account area, scroll down to the About my devices section and find the phone you would like to swap out.
- Select Activate a new phone from the drop down menu located to the right of the phone (shows Manage this device)
Will Sprint replace a defective phone?
Your replacement device comes with a 12-month limited warranty. If it is damaged or malfunctioning upon receipt, please visit a Sprint Repair Center. You can start the repair process by filing a claim online 24×7 at sprint.com/protection or you can contact Asurion Customer Care at 800-584-3666.
Why can’t I change Sprint plan?
To change or update your plan online, you must have a valid My Sprint account and be set up with an account owner or account authorized profile. If you are not an account owner and do not have permission to change settings on your account, you will not have permissions to change or update your plan.
Can you switch SIM cards between phones on Sprint?
In order to swap SIMs, you have to call Sprint customer service and have them pair your new device’s IMEI to the old SIM number. For reference, Nexus 5s that were sold by Sprint didn’t even include a SIM ejector tool in the box because the assumption was that you shouldn’t ever need to change it.
Does Sprint charge to change phones?
Sprint typically charges a $30 activation fee for each new line, whether you use an existing device you own or purchase a new one through the carrier. This fee helps cover expenses for account setup and may be added to your first bill or paid at the time of purchase.
How do I activate a Sprint phone manually?
How to: Activate or switch a device
- Go to sprint.com/activate.
- Click the Get Started button.
- Sign in to My Sprint using your username and password.
- Follow the on-screen instructions.
Can you downgrade your phone at Sprint?
You can change your Sprint plan in your account settings on Sprint’s website. As long as the plan works with your phone you’re good to go. Don’t expect to be able to go back to your old plan though if it’s no longer offered.
Is it OK to switch SIM cards between phones?
SIM cards make it easy for you to have multiple phone numbers so you can switch between them whenever you like. With unlocked phones, you can always switch your phone service between different phones as easily as popping out the SIM card and moving it.
What is the number to activate a Sprint phone?
Call Sprint customer service. Using a different phone, call Sprint at (888) 211-4727.
How do I avoid activation fees?
An activation fee is sometimes avoidable by switching to a new carrier during a promotional period that waives the fee. And some carriers reduce or eliminate the fee if you upgrade your device online.
How long do I have to return a phone to Sprint?
You have 30 days to return your device or your service credit will not be applied. If you need to reorder a return kit, go here to make a request. If you are returning a device through our buyback program for an account credit, go to sprint.com/buyback for further instructions.
How much is Sprint Complete a month?
The monthly cost of Sprint Complete is from $9 to $17, and it covers iPhones, Android phones, tablets and smartwatches. For comparison, AppleCare for the iPhone XS and iPhone XS Max starts at $10 a month and goes up to $15 a month if you add theft and loss protection, which is included with Sprint Complete.