How do you politely get rid of clients?

How do you politely get rid of clients?

“Explain the problem, propose an amicable parting and offer to aid the client in the transition,” Dopkiss added. “Sometimes, they’ll accept your offer. Other times, the client might just surprise you by recommitting to the relationship.” If you do end up parting ways, be sure to remain polite and professional about it.

How do you get rid of cheap customers?

There’s one simple and foolproof way to get rid of a bad customer without taking on emotional baggage.

  1. Step 1: Research your new pricing. You are about to ask for a dramatic price increase.
  2. Step 2: Announce your new pricing.
  3. Step 3: Offer an alternative.
  4. Step 4: Leave the door open.

How do you get rid of client problems?

When firing a client, always:

  1. Check your engagement letter. What terms do you have in place to fire a client?
  2. Maintain your integrity. Stay calm, rational and polite.
  3. Follow-up with a phone call.
  4. Resist the urge to engage.
  5. Give them a referral.
  6. Finish the project, if at all possible.

How do you know a bad client?

Ways you can detect “bad” clients:

  1. Their first words are “What are your prices?”
  2. They immediately or aggressively push back on your pricing.
  3. They don’t want to sign a contract.
  4. They are not responsive to emails/texts with questions or needs.

How do you walk away from a client?

If you’re ready to give yourself permission to end things with a client, you’ve got a few strategies to consider.

  1. Increase your rates…a lot. This isn’t the best option for all cases – sometimes it’s better to walk away clean.
  2. Be professional.
  3. Provide advance notice.
  4. Provide a referral.
  5. Celebrate doing the hard thing.

When should you drop a client?

If you’ve just picked up a client and they’re already making your life difficult, it’s probably fine to politely drop them. If you’ve been working with your problem client for years, though, firing them should be a much weightier decision – especially if they’ve come to depend on your agency.