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What happens if FedEx misplaced my package?

Leia Doyle

What happens if FedEx misplaced my package?

You can file a claim for a missing FedEx package within nine months of its shipment date through the company’s Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.

How do I find a lost FedEx package?

Submit your claim and then you can easily track it through the FedEx claim website. You can check it 24/7 for immediate updates. If your claim is lost, FedEx will perform a “trace” to try and locate where it went missing. They will notify you when it has been resolved as lost or found by email.

Can FedEx reroute a delivered package?

A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. FedEx can reroute a shipment if it is authorized by the sender. Only one reroute per package is allowed. The new destination address and contact telephone number for the recipient.

Can you sue FedEx for a lost package?

You can sue FedEx in small claims court, though you might have a difficult time proving your case. First, the firm is a debt relief agency according to the U.S. Bankruptcy Code.

What to do if FedEx delivered someone else’s package?

If you are the current resident and got someone else’s package you can drop it in a Fedex dropbox if it is small enough. Make sure it is unopened and that you write “MOVED” and add the new address if you know it. You can also take it to a Fedex location and drop it off, letting them know of the issue.

When should I assume a package is lost?

For most mail classes, the package must be lost for at least 7 days from the date of mailing before you can initiate a request to have the USPS search for the missing mailpiece.

Who is responsible if my package is stolen?

If your stolen package was delivered by a major postal carrier such as USPS, UPS, or FedEx, you should file a claim with the respective shipping company. If you know your package has been stolen, you could reach out to the sender or seller about a possible replacement or refund.