What happens if you dont pay your Optus bill?

What happens if you dont pay your Optus bill?

A late payment fee is charged to your Optus account when the bill has not been paid by the due date. The late payment fee is $15. Avoid being charged a Late Payment fee by paying your bill by the due date. Home phone and broadband accounts not paid using direct debit can incur a $2.20 processing fee.

Are Optus late payment fees legal?

To begin with, millions of Telstra’s fixed line, mobile and data customers will be able to join the class action. They will be followed by customers from Optus and Vodafone. “The law in Australia is that late payment fees are penalties and therefore are unenforceable,” said Steven Lewis, the principal of ACA Lawyers.

How do I report a payment to Optus?

My Optus app

  1. Open My Optus app.
  2. Tap Billing.
  3. Tap Report a payment.
  4. Select how the payment was made (e.g. Credit card) and click OK.
  5. A successful confirmation message will appear, and any restrictions will be automatically removed.

How do I contact Optus billing?

If you have a question or need help with your Optus service, you can contact us through one of the options below….What can we help you with?

  1. 1300 417 220. Mon – Fri: 8am – 9pm.
  2. 133 937. Mon – Fri: 8am – 8pm.
  3. 133 937. 8am – 8pm, 7 days a week.
  4. 1300 555 241. Mon – Fri: 8am – 7pm (AEST)

Why is my Optus bill so high?

Other reasons include you’ve exceeded your plan’s inclusions, used plan exclusions, other fees, etc. If you still aren’t sure why, please contact Optus directly for further assistance.

How long can I not pay my phone bill?

Late payments to your phone carrier can still cause services to be cut. However, they won’t report as a missed payment on your credit report for anywhere between 30–90 days.

What happens if I pay my phone bill late?

Late payments to your phone carrier can still cause services to be cut. However, they won’t report as a missed payment on your credit report for anywhere between 30–90 days. Before the balance is reported and potentially sold to a collections agency, you will typically incur late fees.

How do I pay my Optus bill overdue?

You can call us on 1300 309 309 to make a credit or debit card payment over the phone.

Can I pay Optus bill instore?

BPay payments can take up to 3 business days for Optus to receive. You can call us on 1300 309 309 to make a credit or debit card payment over the phone. You can pay your bill at any Australia Post Office, via cash, EFTPOS, cheque or money order.

Can I call Optus for free?

Customers can still use the Optus to Optus network free calls however any other calls to non-OPTUS mobile numbers will be charged from 4 July 2018.

What time does Optus customer service close?

-Fri between 8am-5pm
Mon-Fri between 8am-5pm.

What does CR mean on Optus bill?

Less Handset Credit
Re: Less Handset Credit If you sign a $60 plan with Optus, they may give you $30 credit towards the handset. Meaning your total monthly cost is $80 ($60 for plan, $20 for phone). The handset credit/CR on your bill refers to the $30 subsidised credit.

How does Optus billing work?

Direct billing means all apps, in-app purchases, music, eBooks and movies or TV Shows purchased through Google Play are added to your monthly Optus bill, instead of tied directly to a debit or credit card. It’s also a handy option for anyone without a credit card, or who prefers to pay for things via direct-debit.

Can you go to court for not paying phone bill?

Mobile phone bill arrears should be treated as a priority debt, as mobile phone companies can take the following steps to recover the money owed to them: Disconnecting the mobile phone. Passing on the debt to a third party debt collection agency. Issuing a County Court judgment.

What happens if you never pay phone bill?

Originally Answered: What happens if you don’t pay your cell phone bill? If you do not pay your bill, it will show up on your credit report and your debt will fall into collections. From then on, your service will be stopped, collectors will contact you and try to get the debt paid back.

Does paying cell phone bill late hurt credit?

Paying all of your bills consistently is key to a good credit score, and while paying your cell phone bill won’t have any automatic impact on your credit score, missing payments or making late payments can cause your credit score to drop if your cell phone account becomes delinquent.

How long can you not pay your phone bill?

What happens if you pay your phone bill late?

What happens if your phone bill is overdue?

If you don’t pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled.

What can I buy with Optus billing?

Optus has introduced direct billing for the Android Google Play store. Direct billing means all apps, in-app purchases, music, eBooks and movies or TV Shows purchased through Google Play are added to your monthly Optus bill, instead of tied directly to a debit or credit card.

How do I contact Optus support?

What happens if you cant afford your phone bill?

If you don’t pay your mobile phone contract, your account will go into arrears. Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled. Disconnecting the mobile phone.

Can You Pay Your Optus bill by Cash?

My local Optus store will no longer allow me to pay my bill by cash at the store. They have given my a flier about bill payment that says Optus changed this on 1st Jan 16. I think this is ridiculous and unfair. The shop still has cash payment facilities for people buying a phone, but not if you want to pay your bill. Stupid.

Can you manage your Optus account on your own time?

You can still manage your account on your own time through My Optus app or My Account. Optus customers, including small businesses, that continue to find themselves in difficult financial circumstances due to COVID-19 and unable to pay their Optus bills may be eligible to request a financial hardship plan.

Where do I Find my Optus bill number?

SMS “Menu” to 9999 for fast self-service from your Optus Mobile (24×7). Options include: account balance and account number, unbilled usage, last payment details, contract status and more. Your invoice number can be found on the top right hand corner of your invoice.

What do you need to know about Optus Mobile?

Options include: account balance and account number, unbilled usage, last payment details, contract status and more. SMS “Menu” to 9999 for fast self-service from your Optus Mobile (24×7). Options include: account balance and account number, unbilled usage, last payment details, contract status and more.