Why is my Optus Internet not working?

Why is my Optus Internet not working?

Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds. Turn both devices back on and allow a few minutes for them to reconnect.

What is the reason for not getting Internet connection?

There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

What lights should be on my Optus modem?

The DSL and Internet lights should be solid blue, with blinking blue indicating that it’s configuring your NBN connection. If there’s no light, contact Optus technical support. The LAN light should be blinking blue to indicate a connection to your Optus modem-router or other external router.

Why am I not receiving emails Optus?

You can access your OptusNet email either via the Optus Website, or other applications like, Outlook, Thunderbird, or Mac Mail. If you’re having trouble sending or receiving emails check the following first: Is your internet connection working: Try browsing the web. Can’t connect to the internet, check for known …

What to do if mobile data is on but not working?

Steps to Fix Mobile Data Not Working on Android

  1. Check If You’ve Reached Your Mobile Data Limit.
  2. Try Restarting Your Mobile Phone.
  3. Check If You’re on Airplane Mode.
  4. Check If You’re Using the Right Mobile Network.
  5. Re-Insert Your SIM Card.
  6. Reset Your APN.
  7. Change Your APN Protocol.
  8. Manually Enter Your APN.

What to do if Internet is not working?

General troubleshooting tips for Android devices

  1. Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.
  2. If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app “Wireless & networks” or “Connections”.
  3. Try the troubleshooting steps below.

Why isn’t my 4g working Optus?

Switch your device off (do not select restart), wait 30 seconds and turn it on again. If you’re using an external USB modem / dongle: Close your Optus Mobile Broadband Connection manager application and any other open applications. Eject and remove your USB modem / dongle from your computers USB port.

How do I access my Optus router settings?


  1. Your modem must be switched on and connected to your computer (wired or wirelessly)
  2. Open your internet browser and go to this address:
  3. Enter the default username (if required): admin.
  4. Enter the default password (if required): password.

Why is my Optus WiFi modem not working?

Re: Optus modem Wi-Fi light not working Unplug everything exept for the power, Hold down the reset button for about 10 seconds then let go. Do not plug anything back in. Wait until the modem is fully rebooted and see if the WIFI light is turn on. If yes then start connecting other cables.

How can I get help from Optus?

If you have a question or need help with your Optus service, you can contact us through one of the options below….What can we help you with?

  1. 1300 417 220. Mon – Fri: 8am – 9pm.
  2. 133 937. Mon – Fri: 8am – 8pm.
  3. 133 937. 8am – 8pm, 7 days a week.
  4. 1300 555 241. Mon – Fri: 8am – 7pm (AEST)

Why is my Optus webmail so slow?

Re: Why does optus email takes long to open or are very slow Its because Optus’ we mail servers are very often overloaded.

Why today data is not working?

On most Android devices, you’ll find the Airplane mode toggle in the Quick Settings. Otherwise, you can go to Settings → Network & Internet → Airplane mode to do the trick. Simply turn on the Airplane mode for a minute, then turn it off again. Check if your mobile data is working now or try the next solution.

Why is my 4g LTE not working?

If your mobile data is giving you trouble, one of the first things you should try is turning airplane mode on and off. Paths can differ slightly depending your Android version and phone manufacturer, but you can usually enable Airplane mode by going to Settings > Wireless & networks > Airplane mode.

Why does my phone say no network?

One of the reasons a Samsung or Android device may show “No Service” is because it’s connected to a disabled cellular radio signal.

How do I find my username and password for my broadband connection?

Open Website from your own broadband connection to login into your ADSL Router/Modem(CPE).

  1. Logon using user name as admin and Password also as admin.
  2. Click on WAN tab, which appears at left side of the window.
  3. Scroll to WAN settings and select PPPoE/PPPoA option.