Users' questions 

Can Optus unlock a Telstra phone?

Leia Doyle

Can Optus unlock a Telstra phone?

Unlock your Telstra phone, and you’re free to take it to Optus, Vodafone, amaysim, or basically any telco that offers SIM-only / BYO phone plans. If you’re not ready to pay for a brand new device, unlocking your handset means you can switch plans and still keep the phone you own and love.

What is the code to unlock a Telstra phone?

13 22 00
You should see a 17 digit code displayed – write it down. Contact Telstra: You can unlock your phone online from Telstra over the phone by dialling 13 22 00 and following the vocal prompts to go through the process of unlocking your handset.

Can you put an Optus SIM in a Telstra phone?

Re: Can you use a telstra sim card in an unlocked optus branded mobile phone. Hello, It will vary from phone to phone, however, the majority of Optus handsets are not 3G compatible with Telstra, meaning that you may only receive 2G coverage.

How do you tell if your phone is locked to telstra?

Re: Is my phone network locked?? A few minutes after changing the SIM cards – you should reboot your to be sure – you will see the new network name in the status bar if your phone is unlocked. If your phone is locked, you’ll get a pop-up error asking you to insert a valid SIM card.

How do I know if my Telstra phone is locked?

The simplest way to find out what your number is, no matter which device you have, is to dial *#06# on your handset. The first 15 numbers that appear are your IMEI numbers. Once you have this information, you can give Telstra a call to start the unlocking process.

How much does Telstra charge to unlock a phone?

If your device is locked, the cost to unlock it depends on how long you’ve had your Telstra phone: Under 6 months – $80 unlock fee. 6 months or more, but under 2 years – $25 unlock fee. 2 years or more – Unlock your Telstra phone for free.

Can you unlock a phone with the IMEI number?

Got an Android phone? You can also get your IMEI through the Settings part of your phone. Once you’ve opened Settings, go to ‘About Device’ and thence to ‘Status’. Once you’ve provided your network with your IMEI they can start the unlocking process.

Are SIM cards compatible with all phones?

All phones need SIM cards, but they don’t all need SIM cards of the same size. In fact, there are three different sizes in use, namely Standard, Micro and Nano. Plus, you’ll find some advice for what to do if you end up with a SIM card that’s the wrong size for your phone.

Is IMEI tied to phone or SIM card?

The IMEI number uniquely identifies a mobile device. It is separate from the SIM card or UICC number which is linked to a removable card in the device. This means the IMEI can be used to track or locate a specific device, regardless of what card is installed in it.

Can you unlock a locked Telstra phone?

Contact Telstra Now that you have your IMEI number, you’ll have to contact Telstra (through the MyTelstra app or on 125 8887 from a Telstra prepaid phone, 13 22 00 from a non-Telstra phone) and request to have your phone unlocked.

Do Telstra lock their phones?

If you think your postpaid device may be locked, you can get in touch with Telstra. If you’ve purchased a phone outright from Telstra, to use in conjunction with a prepaid Telstra plan, the phone will be locked to the Telstra network. In order to unlock the device, you’ll be charged a fee.

Can I unlock my phone with IMEI number?

How much does it cost to unlock a Telstra mobile phone?

Can you unlock Optus phone to use Telstra SIM?

Since they provide Telstra sim as well, you can unlock the Optus phone to use that sim card. When unlocking the phone, you will have to complete a form that you will be provided. This is an online form that requires some of the details of the phone. For this, you should have your IMEI number.

What can I do with my Optus phone if it is locked?

All the plans of Telstra include services like free music streaming, watching live sports and access to free Wi-Fi by connecting to Telstra air spots present all across Australia. If you think your Optus phone is locked and is not accepting your Telstra sim card, there are a number of steps that you can follow to unlock it.

Why is my phone locked to Telstra network?

In that case, the phone is locked to the carrier’s network, and if you throw in a competitor’s SIM into it, it will refuse to function properly. That’s when you need to unlock it for use on all networks, which thankfully isn’t too tricky. Here’s what you need to do to get a phone locked to the Telstra mobile network unlocked:

How much does it cost to unlock a Telstra phone?

For phones in use on Telstra’s network for between 6 months and 2 years there’s a $25 unlocking fee, and if it’s been in use for 6 months, or you’ve never activated it on the Telstra network, an $80 fee is charged. This can be paid for by credit card or from your main prepaid credit balance, but not your bonus credit.