Can you get scammed on Mercari as a seller?
There is no single scam associated with Mercari. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase.
Who is responsible if an item arrives damaged?
The Consumer Rights Act states that the retailer is responsible for the condition of the goods until they are delivered to you, so any damage or breakage en route is the responsibility of the them, not the courier.
How do sellers not get scammed on Mercari?
Take pictures of things that are wrong with your item, things that aren’t wrong with your item, and everything else. Avoiding it as a buyer: As a buyer, the best way to avoid a scammy seller is to exercise caution and, when in doubt, don’t buy. If a deal seems too good to be true, pass.
What happens if you don’t ship within 3 days Mercari?
If the item is delivered as specified, rate your seller. The rating releases payment to the seller. If you don’t rate the seller within 3 days, Mercari will issue a neutral auto-rating on your behalf.
What happens if eBay seller doesn’t refund?
When a buyer requests a return within the seller’s return policy, the seller must allow them to return the item for a full refund. When the seller doesn’t offer returns, or a remorse return request falls outside the seller’s return window, the seller may exercise their discretion to accept or deny the return.
What happens if someone doesn’t rate you on Mercari?
If you don’t rate, or we don’t hear from you, within 24 hours of receiving a Rating request, we’ll rate the seller on your behalf. We only auto-rate if we can confirm the delivery with a valid tracking number. Once the transaction is rated, the funds are released to the seller.
Who pays return shipping Mercari?
For orders using a Mercari prepaid label, the cost of return is covered. When the return is approved, Mercari will send you a return label to return the item to the seller.
What happens if Mercari buyer doesn’t rate?
What if package weighs more than shipping label Mercari?
When a label is used more than once, they charge Mercari for additional postage. Be sure to only use a shipping label once to avoid any fees.