Do I need a new landline phone for nbn?
Do I need a new landline phone for nbn?
The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the internet to your premises. If you’re switching to the nbn and still want a home phone line, no problem. It’s still possible to have both the nbn and an active landline service, though it works differently to ADSL.
Can you change your nbn provider?
Are you tired of your current nbn™ provider and ready for a change? You may be worried that the process of switching is tedious, but in fact, it is much easier than you think. Plus, switching can often get you a better price, more flexibility with your contract, or improved customer service.
Can I keep my landline with nbn?
Once NBN has announced your area is ready for service, you will generally have 18 months to move your landline phone and internet services to the new NBN network.
What happens to landlines with nbn?
If you have a Fixed Wireless nbn connection, you can choose to keep your existing copper phone line. This means you can use your phone during a power failure, depending on your handset. You plug your modem into the connection box, and your phone into the modem.
Will my old phone work on the NBN?
If you have an existing analogue phone, in most cases it should continue to work on NBN Fibre connections by just plugging it in to the voice port (marked UNI-V) on the modem or NTD box. If you are connected via FTTN, FTTB, or HFC your phone service will not work in the event of a power failure.
How hard is it to change NBN providers?
Chances are you won’t need a new modem or router, or modem/router – but if your plan comes with one set it up. In most cases, your NBN switch is pretty painless – you can expect no more than an hour of downtime while the change is made. Make sure you have backed up your data just in case.
What happens when you switch NBN providers?
Generally, switching to a new NBN provider (or ‘churning’) should take around 24-48 hours during business days. During this time, you should be able to use the internet with your existing provider, until you receive the new provider’s completion notice. Then, just plug in your new router and follow the instructions!
Do I need to cancel internet provider before switching?
Now that you’ve moved on, you need to cancel your old internet service as soon as possible. Make sure you don’t call customer service before you’ve already found a new service provider. You don’t want to be between internet service providers, so try to schedule your cancellation a little after your new service begins.
How long does it take to swap NBN providers?
Generally, switching to a new NBN provider (or ‘churning’) should take around 24-48 hours during business days. During this time, you should be able to use the internet with your existing provider, until you receive the new provider’s completion notice.
If you’re making the switch to the nbn™, you might be wondering if you need a home phone line like you do for ADSL. The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the internet to your premises. If you’re switching to the nbn and still want a home phone line, no problem.
Do I need a landline for nbn Telstra?
While a home phone service is not required to access broadband services on the nbn network, all fixed nbn network connections provide the option for a phone service. All of Telstra’s nbn plans come with a phone service. No – our Home Broadband Plans on the nbn network come with an included phone service.
How much does it cost to connect Telstra phone line?
Popular Searches
| Connection Fees | |
|---|---|
| Home Phone and/or Broadband Moving Home Fee | $89 |
| Casual Plan Fee | $120 |
| Professional Installation Fee* (optional) | $240 |
| nbn New Development Charge | $300 |
What kind of phone service does Telstra offer?
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
What to do if your Telstra service is out?
Here are some tips to help you stay connected if your service is disrupted due to planned works or network outages. This search may provide details for your personal Telstra services. Your use of the information in the Telstra Outages pages are subject to our Terms of Use.
Where can I find Telstra 24 / 7 support?
You can find Telstra 24/7 support online with their 24×7 Live Chat. Telstra Live Chat can connect you to Telstra customer service at any time, without needing to wait on the phone.
Is the Telstra PSTN down in my area?
If your Telstra PSTN phone, NBN, ADSL2+ or 4G mobile broadband service is down inform users regarding an outage in your area. Telstra outages and complaints are regularly voiced from annoyed Telstra subscribers on this outages page.
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