How do I activate my Kogan SIM card?
With that said, activating the Kogan SIM card in Australia works like this:
- Enter number details. Visit the Kogan Activation page, and then:
- Enter personal details. Enter your personal information.
- Choose a plan and review the information.
- Make the first recharge to activate the Kogan SIM card.
Why is my Kogan SIM not working?
Please check your handset user guide to make sure it is fitted properly. If possible, try the SIM card in another handset, this could determine if it’s a SIM or handset issue. Next, try cleaning the SIM and the metal contacts with a dry cloth (the kind you use to clean sunglasses).
What do I do if my SIM card won’t activate?
Contact your network service provider and make sure the SIM ID on the card matches the SIM ID in your account with the service provider. Insert the SIM after your account has been updated. Restart your phone again and allow the activation process to complete fully.
How long does it take to activate a new SIM card?
The time for a SIM card’s activation can vary massively, depending on what the reason for the change is – most activations take between 15 minutes and four hours. If it’s still not working after this time, try to turn your phone off and on again. If it’s still not activated after that, try to re-insert the SIM.
Do Kogan SIM cards expire?
Unused data expires on next recharge, the beginning of the next 30 day block or expiry date of the recharge, whichever is earlier. For 30 Days Plan: data expires after 30 days or upon next recharge, whichever occurs first.
What network does Kogan use 2020?
Vodafone 4G network
Powered by the Vodafone 4G network, Kogan Mobile provides you with extensive, reliable coverage.
What is Kogan’s phone number?
1300 056 426
Kogan Mobile Customer Support If you cannot solve your enquiry through the Kogan Mobile Help Centre or self-service, the best way to get in touch with us is by calling 12 612 from your Kogan Mobile device, or 1300 056 426 from any device (8am – 8pm, 7 days a week).
How do you activate a new SIM?
Usually, you’ll have to enter the phone number or SIM card number. After that, you may get a message with further instructions. And some SIM’s take up to 24 hours to activate, though this is rare. Typically, to activate your SIM card you just need to insert the correct sized SIM into your phone.
How do I transfer my number to a new SIM on Kogan?
When your SIM Pack arrives, simply activate it online by visiting koganmobile.co.nz. During this process, you’ll have the option to transfer (port) your number to Kogan Mobile. Most transfers take less than 4 business hours. It’s that easy!
What carrier do Kogan use?
Vodafone Hutchinson Australia Pty Ltd
Kogan Mobile uses the Vodafone Hutchinson Australia Pty Ltd (Vodafone) 4G network which provides coverage to over 96% of the Australian population, and has mobile data speeds of up to 16Mbps.
How do I speak to Kogan?
The best way to reach us is to call 12612 from your Kogan Mobile connected phone. Alternatively, you can call us on 1300 056 426 from any device. We have a dedicated Kogan Mobile Customer Care team answering phone enquiries to help you get the information you need from 8am to 8pm, 7 days a week.
Can I speak to someone at Kogan?
Can I Call Kogan.com? The Kogan.com Customer Care Team does not currently have an open phone line, however, our Customer Care Team will be happy to call you back if you prefer a phone call. When requesting a callback, please provide as much information about your enquiry as possible so that we can best assist.
Do I have to activate a new SIM card?
No need to activate your SIM, just pop your SIM in your phone and switch it on. After a couple of minutes it will connect to the network. Just pop your SIM into your new device and switch it on.
When your SIM Pack arrives, simply activate it online by visiting koganmobile.com.au. During this process, you’ll have the option to transfer (port) your number to Kogan Mobile….You can visit koganmobile.com.au to:
- Activate your SIM.
- Choose your prepaid option.
- Check your balance and usage.
Restart your phone: Turn your phone off and on again to refresh your network connection. Check coverage: Make sure you’re in a Kogan Mobile coverage area using the Coverage Map. Try a different number: This may indicate whether it’s an issue with your service or theirs.
Please note: Your mobile phone number will be reserved for 90 days past plan expiry. If you do not recharge within 90 days, you will not be able to keep your existing mobile phone number, and your account will be deactivated. Once your mobile number is lost Kogan Mobile is unable to retrieve it for you.
How do I call Kogan Mobile?
How do I Activate my Kogan Mobile SIM card?
Select Prepay Plan vouchers also come with a free SIM card included. If you already have a new Kogan Mobile SIM card, then you’re ready to get started. Simply head to the Kogan Mobile activation site here and follow the simple step-by-step instructions to activate your service. First, purchase a Prepay Plan voucher from Kogan.co.nz here.
Can You Keep your old number on Kogan?
If you choose to port your existing mobile number the best thing to do is keep your old SIM card in your handset until it stops working, then change to the new SIM. (You will still be able to use your old SIM card until the port completes and your number moves to the Kogan Mobile network.)
Is the Kogan Mobile transfer available on Sundays?
The transfer is not available on Sundays or on certain public holidays. Kogan Mobile is operated on the Vodafone network and Vodafone means Vodafone Network Pty Limited ABN 31 081 918 461. …show less
How long does it take to Port a number on Kogan?
Please note: A loss of service on the day of port is normal. This happens while your old provider is sending the number to us and generally lasts around 2 hours. Porting is usually completed within 3 business hours, however can take longer on rare occasions.