How do I book a Telstra NBN technician?

How do I book a Telstra NBN technician?

Contact us

  1. Sales. Call 13 2000. Sales.
  2. Accounts and billing. Call 13 2000.
  3. Concierge tech support. Call 13 2999.
  4. nbn. Call 13 2000. nbn.
  5. Other Options. Multilingual services.

Can NBN work without a phone line?

No, you do not need an active phone line to get an internet service on the nbn™. Unlike ADSL, the nbn™ does not require you to have an active landline. Most ADSL customers only have a phone line so they can have an internet connection.

What do I do if my NBN isn’t working?

Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.

How can I get internet without a phone line or cable in Australia?

How to Get An Internet Connection Without a Phone Line in…

  1. What happened to cable Internet?
  2. Option 1: Buy a Dongle for Your Laptop.
  3. Option 2: Buy a Wireless Router Connected to the Mobile Internet.
  4. Option 3: Tether Your Phone to Your Laptop.
  5. Optus Big Mobile Broadband Bundles.
  6. Amaysim Big Mobile Broadband Bundles.

Do normal phones work with NBN?

Most touch-dial handsets will work on the nbn network. However, older-style rotary-dial phones and hardwired phones won’t work on the nbn network.

Where is the nbn connection box installed?

An NBN Co standard installation allows for 60 metres of cabling from the street to where the Utility Box is placed on the outside of your home. The NBN Utility Box should be placed in a location easily accessible, off the ground, and clear of obstructions.

How can I get wifi in my house without a phone line?

If your home isn’t wired for cable or phone, you can get internet with fixed-wireless, mobile wireless internet (4G LTE), or satellite internet. And if your home is wired for landline phone service, you can also get DSL internet and still choose not to get landline phone service.

Can I get internet without landline?

Virgin Media is the only major cabled broadband provider within the UK to provide broadband without a phone line, due to the fact that it has its own fibre broadband network separate from BT’s. There are plenty of mobile broadband providers which don’t require a landline (or any cables) to work.

The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the internet to your premises. With eligible nbn plans you can include a VoIP (Voice over Internet Protocol) with your service.

Why does NBN take so long to install?

With NBN install delays, there can be several factors which can push out the install. It may be an issue with a lack of hardware in the street, activation software issues or technician shortfall.

What happens if I transfer my Telstra phone to the NBN?

If you’re transferring your telephone service to Telstra from another provider, your existing internet service may stop working. You’ll need to disconnect your old internet service and order an nbn connection You’ll need a power source that’s within 1.5m of the modem so your phone and internet can work on the nbn.

Why does Telstra technician won’t fix internal cabling?

Generally, the technician will use their Test equipment to prove sync or a working dial-tone at the Network Boundary Point then advise you to call a local Telephone technician to repair your internal cabling. Why doesn’t Telstra or NBN technician fix your internal cabling? Simply put, from the technicians view, why should they?

What’s the 30 Day Satisfaction Guarantee with Telstra NBN?

For first time Telstra nbn connections only. We’re making the nbn experience better and backing it with a satisfaction guarantee. If you’re not happy with your nbn service, let us know within 30 days of connecting and we’ll refund your first monthly plan fee and any hardware repayment costs.

How does a FTTN install work for NBN?

FTTN install, they use either phone lines or a HFC connection to get NBN to your premise. It depends on what is available in your area, and what you have in your home already, as to what will need to be done by the NBN technician.