How do I cancel my account with TPG?

How do I cancel my account with TPG?

TPG Support If you wish to proceed with cancellation, please call us on 1300 993 019. When can I cancel my TPG Mobile service? You can contact us anytime to cancel. You may choose for cancellation to be in effect at the end of your billing cycle or immediately.

How do I delete my TPG email account?

6.1 The customer can request to cancel their email or email forwarding service any time by providing TPG with written notice. Email/postal address details can be found online at

How do I contact TPG?

Call 1300 865 124 | TPG website.

How do I email TPG?

TPG email and postal address. TPG bill payments and account help….TPG complaints handling process.

Contact method How to contact for TPG complaints
Customer complaints email [email protected]
Fax 02 9850 0813
TPG postal address PO Box 1844, Macquarie Centre, North Ryde, NSW 2113

How do I change ownership of a TPG?

How to request for Change of Ownership (Broadband and Mobile)

  1. Download the change of ownership form which can be found at
  2. Print out and fill in the forms with the new service owner.

Why is my TPG Internet not working?

Try resetting your TPG NBN router to factory defaults and then reconfiguring it with your TPG settings. To do this press and hold the reset button on the back of the TPG NBN router for ten seconds. To reconfigure your TPG NBN router please refer to the quick reference guide which was supplied with the router.

Is TPG owned by Vodafone?

What all of that means is that the two companies have now merged into one entity, formally known as TPG Telecom. TPG Telecom isn’t just the TPG and Vodafone brands, either, with TPG’s existing brands, including iiNet, Internode, Lebara, AAPT and others all falling under the same corporate umbrella.

Can I keep my TPG email address?

If you are TPG customer you are able to retain your account through a $27.50 per year email-only account. Sadly, it doesn’t appear as if Optus account holders can easily retain their email address after moving providers. Your account will remain valid for 90 days after cancellation, but after that it will be deleted.

Do I have to give 30 days notice to cancel my Internet?

Your provider has to give you 30 days’ notice if they’re putting up the price of your contract. You have the legal right to cancel the contract within those 30 days without having to pay a fee.

How do I cancel my TPG mobile plan?

Termination Request Process

  1. For termination of the TPG services, please fill- up the Termination Request Form here and send an email to [email protected] with the attached form.
  2. We will acknowledge your request within 2 business days and process it within 7 business days if there are no outstanding dues.

How do I check my TPG email?

Enter in the address bar. Select Post Office tab. Enter your TPG userid and password. You will see your inbox and mail items.

Who is TPG owned by?

TPG is proudly part of the TPG Telecom Limited (ASX: TPG) group of companies, following the merger or two of Australia’s leading telecommunications companies, TPG and Vodafone Hutchison Australia, in July 2020. TPG is one of the leading fixed broadband providers in Australia.

Why does my TPG Internet keep dropping out?

Network dropouts, this dropout is caused by a line fault on TPG or NBN’s network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.

How do I reset my TPG Internet?