How do I check my Optus invoice?

How do I check my Optus invoice?

To view your current bill in the My Optus app:

  1. Open the My Optus app.
  2. If you’re not already logged in, click the icon in the top left corner and enter your My Account log in email and password.
  3. Click the Billing tab.
  4. Click View Bill.
  5. You can view and download a PDF of your last 3 bills.

How do I lodge a complaint to Optus?

BY ONLINE FORM: Fill out your details on our online complaints form ( complaints). Your case will then be assigned to dedicated case manager, who will get in touch with you within 2 working days.

How can I check my phone bill online?

How to Check a Phone Bill Online

  1. Open your web browser.
  2. Go to your phone service provider’s website.
  3. Log into your account. Somewhere on the front page there will be a place to enter your username and password. If you do not have an account, register for one by clicking the link under the password box.

Can I add another phone to my Optus account?

SIM Plans. Our mobile SIM plans are free from any lock-in contract. You can bring your own phone to Optus or add a new phone.

What’s the Optus customer service number?

1800 555 937
Transform the way you service customers Ask us how on 1800 555 937.

How can I send an email to Optus?

We don’t have an email you can use for customer support. If you are having some issues with your service you can chat with us via the My Optus app, or send our social media team a message on Facebook or Twitter.

What time does Optus billing open?

Mon-Fri between 8am-5pm.

Why can’t I log into my Optus account?

If you can’t log in to My Account, try clearing your browser’s cache and cookies. Instructions on how to clear your browsers cache and cookies may differ from browser to browser and device to device. Check our device guides for device specific instructions.

Why is my phone on SOS only Optus?

That typically happens because: 1) The Optus signal is too low/poor, 2) You have gone outside of Optus coverage area, 3) The SIM card is not sitting properly in the phone.

How can I download my mobile phone bill?

Just open your User ID in the online vendor’s website and Click on “Your Orders/Orders”, first you need to sort out the phone from the list whose bill was lost, and then open that order & click on Print Bill. Situation 1 – If you had purchased your phone from online store, than need not to worry about it.

How can I get my phone bill?

Some cell phone providers allow you to request a copy of your bill online. To do this, you will have to register on your provider’s website. There will often be an option either under “Support,” “Billing” or “My Account” that will allow you to request a copy of your bill to be sent either via mail or electronically.

Can you have two SIM cards with the same number Optus?

Yes. You can use just one single SIM card in a dual SIM phone. The second SIM card slot simply gives you the option to use a second SIM card if you would like.

Can you get 2 phone contracts?

If you pass the credit check for one, you will probably pass for two, but then the systems start to get suspicious with all those credit checks and it starts to set off alarm bells of identity theft etc. Over time though, there is probably no limit to how many contracts you can accumulate…

What is the email address for Optus?

The email address is just your username If you need the password reset please contact our Tech Support team via LiveChat. See, our Optus Webmail FAQ’s for more info.

Does Optus have a call Centre in Australia?

“Optus has customer contact centres in Adelaide, Melbourne, Sydney, India and Philippines that manage both telephone and online customer queries. As a multicultural country, even when customers speak to an Australian agent they sometimes may believe they are speaking to someone overseas.

Are 1300 numbers free Optus?

Calls made to 13/1300 services are charged to you, except for the first fifteen minutes for local calls from fixed lines which are not charged. Refer to Optus Inbound Pricing Options sheet or your quote for more details on call, recurring and other charges.

How do I get my Optus receipt?

View and download your bills from the last 3 months in the My Optus app. To view your payment history online, log into My Account. Your payment history is shown in the bills and payments section.

What number do I call to check my Optus balance?

If you don’t already have a log in, you can learn how to register for My Account here. Text the word ‘bal’ to 9999 to receive an SMS with your Prepaid account balance. To hear your Prepaid balance over the phone, call 555 from your mobile phone and choose ‘Option 1’.

Can I call Optus for free?

Ask us how on 1800 555 937.