How do I complain about a telephone provider?

How do I complain about a telephone provider?

There are two ombudsman services that deal with mobile phone complaints – Cisas and Ombudsman Services: Communications. Find out which one your mobile provider belongs to, as this will be the one you’ll need to use to escalate your complaint.

Who can I complain to about Optus?

To lodge a complaint with the TIO you can call 1800 062 058 (1800 675 692 from a TTY handset) or contact them via their website Please note that you will need a complaint number issued by Optus, and the TIO will expect that you have attempted to resolve the complaint with Optus before lodging a TIO complaint …

Is Optus a telecommunications company?

Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singtel. Through its Optus ‘Yes’ brand, it provides broadband, and wireless internet services.

How do I contact Openreach customer service?

Alternatively you can call us on 0800 023 2023 (option 1). You can report things like: damaged underground cables (often caused by mechanical diggers in built-up areas)

How do you speak to someone at Optus?

If you have a question or need help with your Optus service, you can contact us through one of the options below….What can we help you with?

  1. 1300 417 220. Mon – Fri: 8am – 9pm.
  2. 133 937. Mon – Fri: 8am – 8pm.
  3. 133 937. 8am – 8pm, 7 days a week.
  4. 1300 555 241. Mon – Fri: 8am – 7pm (AEST)

What is the meaning of Optus?

The word “Optus” is Latin for “to choose” or “to decide”. Optus (satellite) This is a list of the satellites operated by Optus, an Australian telecommunications company.

Who is the CEO of Optus?

Kelly Bayer Rosmarin (Apr 1, 2020–)

Kelly Bayer Rosmarin was appointed CEO of Optus and Consumer Australia on 1 April 2020.

How do I get a new phone line put in?

If you want a second phone line put in, your provider should be able to accommodate you. Simply get in touch with them, and they’ll be able to get you set up. You’ll have to pay for it, of course – BT charges £130 for a new line, for instance.

Who is responsible for the phone line to my house?

Everything up to the connection point inside your house is your service provider’s liability. It’s why you are not allowed to tamper with it.

What is your Optus service number?

You can find your service number on your bill, or in My Account and the My Optus app.

Why do you want to work for Optus?

Growth opportunities. Optus jobs have opportunities for growth across the company, within Australia and overseas. Growth pathways means employees can learn and challenge themselves in new ways and grow within the company. Emphasis on collaboration facilitates an open culture of ideas and innovation for the future.

How old is Optus?

About 40 years (1981)

Where is Optus head office?

Macquarie Park, Australia