How do I complain about Thrifty Car rental?
How do I complain about Thrifty Car rental?
Customer Complaint: Thrifty Rent A Car requests and BBB recommends that if you have any complaints or concerns, please contact Thrifty’s Executive Customer Service Team at [email protected] or (239) 301-7000 prior to contacting BBB.
Can I pay for a rental car for my daughter?
CAN I PAY FOR THE RENTAL OF A CAR FOR ANOTHER INDIVIDUAL? The renter of the vehicle must be present to sign the rental agreement and provide their credit card at the time of pick up. The renter cannot provide a credit or debit card belonging to someone else for their use.
Do Thrifty vans have trackers?
Certain vehicles are equipped with a vehicle tracking system, this will only be used by Thrifty to retrieve a vehicle if we believe the customer has broken the rental agreement.
What happens if you crash a rental van?
Call the rental company (their number will be on the rental agreement) and explain the situation. They should then handle recovery, repairs and replacement of the hire car if necessary, and deal with the insurance companies or anyone else involved in the accident.
Does Thrifty have hidden fees?
You will only pay for the days used, but there will be a $25 charge to partially compensate Thrifty for our inability to rent your vehicle during the remaining time reserved for your use. You can reduce the fee paid by calling the On-Rent Help Desk at 1-877-283-0898 to update the date and time of your return.
Is Thrifty owned by Enterprise?
Formerly operating as Dollar Thrifty Automotive Group, Thrifty shares 340 corporate and 1,500 franchise rental car locations in the United States and Canada with Dollar Rent A Car as of February 2017….Thrifty Car Rental.
| Type | Subsidiary |
|---|---|
| Owner | The Hertz Corporation |
| Website | www.thrifty.com |
Can you rent a car and have someone else pay for it?
Renting a car for someone else is a rather tricky subject but can someone else pay for your rental car? The definitive answer to this question is yes you can rent a car for someone else in regards to paying for their car rental.
What happens if you speed in a rental car?
Will the rental car company find out if you get a speeding ticket in a rental car? But while you probably won’t see an additional fee from the rental car company, it’s in your interest to pay the fine quickly. Otherwise, you could end up with stiffer fines and, eventually, a suspended or revoked driver’s license.
Can you use a debit card with Hertz?
Hertz will not accept debit cards or prepaid cash cards as a form of payment or guarantee at the time of reservation, or time of pickup. You must present a valid and accepted charge card mentioned above, at the beginning of the rental. Debit cards may be used for payment upon return.
Is Thrifty or Dollar Rent A Car better?
In 2016, Thrifty earned a score of 764 while Dollar only scored 774—both below the industry average of 804—but in 2019, Thrifty scored 831, Dollar scored 826, and the industry average rose to 839. Travelers who rented with Dollar or Thrifty say they were talked into paying a daily fee for toll transponders.
How much does it cost to add an additional driver to a rental car?
In most U.S. states, the fee for additional drivers is $13 per day per driver. The maximum charge for additional drivers is $65 per rental. In California, there are no additional driver fees.
Do rental cars track your speed?
Although national rental car companies like Avis and Hertz do not track speed, thousands of their customers use GPS systems every day. The systems can help customers with directions, unlock cars when keys are lost, or help in an emergency by notifying authorities when an air bag is deployed.
Does Enterprise put cameras in rental cars?
Case in point: Enterprise Rent-a-Car, in response to a reporter’s question, issued a flat denial: “We do not install cameras in our vehicles. Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car passenger vehicles come equipped with only standard technology, as provided by automobile manufacturers.