Miscellaneous 

How do I contact Agoda?

Leia Doyle

How do I contact Agoda?

000 800 050 1620
Agoda/Customer service

How do I contact Agoda for cancellation?

We must be notified of all cancellations within our normal office hours from 08:00-18:00 (GMT+7). To request a refund, please contact us through Agoda Help Center.

How do I cancel Agoda newsletter?

Opting Out of Marketing Communications from Us You can opt out of receiving marketing communications from us at any time by using the “Unsubscribe” link in each newsletter or communication, or through your Agoda account (if you’ve created one) – the email subscriptions settings is under “Profile”.

What is Agoda customer service number?

How do I remove my card details from Agoda?

You can also try to remove your payment information in the My card details section….You can do that following this procedure:

  1. Log in into your Agoda account.
  2. Choose My profile (upper right corner)
  3. Select Edit information.
  4. Change your personal info (name, email, country,…) to Lorem Ipsum.

How do I get my money back on a non refundable hotel?

Yes, it’s possible. “You can resell your nonrefundable hotel bookings to other people and receive a refund that way,” says Galena Stavreva, CEO of SpareFare.net, which facilitates these room changes. She says hotels allow for changes of the name of the main guest under the reservation.

How long does it take for Agoda to refund?

Agoda only offers an electronic receipt in PDF format. When will I get my refund? Refunds, if applicable, will immediately be submitted to our bank. From the submission/refund date, banks may take up to 30 days to refund this amount, or until your next billing cycle.

How do I get a refund for a bad hotel stay?

Someone stays in a hotel and has such a terrible experience that they want a full refund….Here are the steps to a refund:

  1. Tell the hotel about your problem immediately.
  2. Give the hotel a chance to fix the issue.
  3. Get the hotel chain involved and start a paper trail.
  4. Ask your travel agent to help.
  5. Leave.

Can your refund policy state no refunds why why not?

A business cannot have a ‘No Refund’ policy. It’s against the law to say you will not provide a refund under any circumstances. Your business does not have to provide a refund for a customer who changes their mind, orders the wrong item, wants to see or try on the item and decides they don’t like it.