How do I contact Telstra urgently?
How do I contact Telstra urgently?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
How do I fix my Telstra signal?
If you’re having mobile reception issues, there are a few things you can try to solve the problem:
- Restart your device.
- Check for an outage on our service status page.
- If you’re a Pre-Paid service, check your balance in the My Telstra app or My Account to see if you’re in credit.
What to do when Telstra Internet is not working?
Restart your modem:
- Remove the power cable from your modem for 10 seconds, then plug it back in.
- Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.
How can I improve my NBN connection?
7 Ways to Optimise Your WiFi Connection on the nbn
- CHOOSE THE RIGHT ROUTER.
- POSITION YOUR ROUTER CAREFULLY.
- PICK THE RIGHT FREQUENCY.
- CHANGE THE WIRELESS CHANNEL.
- CHECK YOUR CONNECTED DEVICES.
- PASSWORD PROTECT YOUR NETWORK.
- GET A RANGE EXTENDER.
Why do I have no service Telstra?
Re: Why is my phone saying no service?? If its just your handset, try doing a network reset (Settings > General > Reset > Reset Network Settings). Note this will remove any wifi settings you have setup.
Why is my Telstra data not working?
Go in to settings and check your mobile network settings. Make sure the Network selection is set to automatic and your data connection (or mobile data) is on. Check your access point settings as well to make sure they are set for Telstra’s network.
How do I speak to someone at Telstra 2020?
Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time. For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either 1800 068 424 (voice), or 133 677 (TTY).
How do I complain to the nbn?
posting mail to Locked Bag 27, Gold Coast MC, 9726, or • calling 1800 687 626 between 8am and 7pm EST Monday to Friday. When you contact nbn via our webpage, our preference is to respond to you via email in the first instance.
Why is NBN so bad?
Reason your NBN is slow #1: Network congestion Much in the same way that traffic on the road can slow down during peak hours, the NBN can too. And for pretty much the same reason. The wider a road the providers buy, the more cars can travel, but at a higher price to that provider.
What is my Telstra APN?
What is the Telstra APN (WAP) setting for my mobile phone?
| Internet Data | MMS | |
|---|---|---|
| APN | telstra.wap | telstra.mms |
| Proxy | ||
| Port | ||
| Username |
Why is my data not working?
To do this, go to settings and tap on “Wireless Networks” or “Connections.” From there, switch on Airplane mode and turn off your phone. Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again.
Why is my Telstra mobile not working?
Take the SIM card out and put it back in to make sure it’s inserted correctly. Back up your data first, then perform a factory reset. You can transfer, back-up and restore contacts and all your important data with Telstra Device Care app.
Who do I contact for nbn problems?
Internet relay users by internet-relay go to nrschat.nrscall.gov.au and enter 1800 687 626, and • Translating and Interpreting Service (TIS National) on 131 450 and ask for the nbn Contact Centre on 1800 687 626.