How do I find my old Telstra bill?

How do I find my old Telstra bill?

How can I access my old bills?

  1. Sign in to Your Telstra Tools.
  2. Select the Payments tab.
  3. There you’ll see a list of all your accounts. Find the account you’re looking for, then select View bill history.
  4. Select Bulk download. This will open a new tab.

How do I get my Telstra call history?

Downloading the call history for your Telstra mobile phone

  1. Log into your Telstra account at
  2. Click on my mobile service under ‘Plans and Usage’
  3. On the right hand side, click on ‘Recent Charges’

Can I get old phone records?

You might be able to request phone records through the phone company’s website. You should log in and check for a link that will let you request them. The link might say “usage,” “records,” or something else. For example, T-Mobile lets you log into your account and then download your usage records.

How long do Telstra keep phone records?

two years
Under the scheme, telecommunications companies such as Telstra, Optus, or NBN Co are required to retain information such as time of call, location data, and other so-called metadata for two years for law enforcement to access without a warrant for investigating a range of criminal activity or for missing person cases.

How do I check my Telstra account?

There are a few ways you can find your account balance:

  1. On top of your Telstra bill.
  2. Via the My Telstra app. Download or open the My Telstra app. Select Payments in the bottom bar. The balance will be displayed for each of your services. To view your balance in more detail, click on your service.

How far back can I get my phone records?

A federal regulation requires landline providers to store call detail records 18 months, but wireless companies store the records for shorter – or significantly longer – periods of time.

Can I see my phone records online?

Look through your records online. Most cell phone companies allow you to access the same information online that you would get in along with any physical billing statement, but you must have an online account to see your records. The process may go faster if you have your account information at hand.

How long are mobile phone records kept for?

Phone companies should keep records for 12 months on date and time of calls, duration, numbers dialled, and – in the case of mobiles – the location of the user, it said. Other information, such as on text messages, should be kept for six months, as should records on e-mail log-ons, plus sent and received e-mail.

Can Telstra recover deleted text messages?

Re: recovering deleted text messages Unfortunately the answer is no. Telstra doesn’t keep a backup of text messages sent or received for customers.

How much is a phone bill?

The average American cell phone bill is $70 for a single user, according to JD Power. That adds up to $840 per year, which is basically the same as buying a used car. But by taking a few simple steps, you can lower your phone bill significantly.

How do I get old T mobile bills?

You’re going to need to contact Tmobile for phone bills more than a year old. You can download bills up to a year from your MyTmobile account.

How much do I owe on my Telstra account?

Via the My Telstra App Open the My Telstra App. Select Payments from the icons at the bottom of the screen. The balance will be displayed for each of your accounts. You can view more information or make a payment by selecting the appropriate bill.

How far back can text messages be retrieved?

All of the providers retained records of the date and time of the text message and the parties to the message for time periods ranging from sixty days to seven years. However, the majority of cellular service providers do not save the content of text messages at all.

How long do cell phone providers keep text messages?

Some phone companies also keep records of sent text messages. They sit on the company’s server for anywhere from three days to three months, depending on the company’s policy. Verizon holds texts for up to five days and Virgin Mobile keeps them for 90 days.

How far back can text messages be traced?