How do I get my money back from viagogo?
How do I get my money back from viagogo?
- Check the terms and conditions for the event.
- Check your bank/credit card statement.
- All this information could be vital to your claim.
- Contact Viagogo immediately – raise a complaint & request a full refund.
- Contact @viagogo over social media.
- Contact your bank or credit card company asap.
How do I contact viagogo for refund?
Customers can contact us via email using the Help Centre on our website or by emailing us directly to [email protected]. If the enquiry is urgent, we’ll call the customer to discuss it. Alternatively, customers can also call us on our customer support helpline 020 3137 6080.
Does viagogo refund if concert Cancelled?
At viagogo, customer satisfaction has always been our highest priority. Per viagogo’s guarantee, buyers are entitled to a full refund if an event is cancelled.
Can you get a refund if event is rescheduled?
If the event you have booked is cancelled, rescheduled or has changed location, you are entitled to a refund of at least the face value of the ticket. If an event is rescheduled to another date, your tickets should be valid. If you can’t make the rescheduled date, then you’re entitled to a full refund.
What happens if viagogo tickets are fake?
They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off. The official website will usually direct you to the authorised ticket seller.
Are tickets on viagogo genuine?
This is a scam website. Don’t buy anything from this piece of s*** site. They sell tickets to events they do not have tickets to, and do not have permission to sell tickets to. They show amount per ticket, but don’t properly show that they take 40% booking fee.
How do I speak to someone at Viagogo?
To contact Viagogo on the phone, you can call 0203 137 6080. They will only offer support over the phone to customers in time-sensitive situations. You have to press 1 if you are a buyer and enter the Order ID from your e-mail. It will only connect you to Viagogo if your event is within 72 hours.
How do I contact Ticketek?
Please contact the Ticketek Call Centre on 132 849 for more details.
What happens if Viagogo tickets don’t arrive?
Such sellers have no right to “Report a Problem” and the order is automatically confirmed immediately after the sale. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5.
Should I trust viagogo?
Safe ticket buying if you’re going to a gig or sporting event. Viagogo can’t be trusted. They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off.
How do I speak to someone at viagogo?
What happens if Viagogo tickets are fake?
How do I track my viagogo ticket?
You can get a status of your order by logging into My Account, and Clicking on “Purchases” under “Buying”. If your order is en route or has been delivered, click the Green “Track Order” button to get the shipping details.
How do I get my tickets from Ticketek?
You’ll be able to purchase tickets from either Ticketek’s Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. In an Australian first and unique to Ticketek Mobile Tickets, you’ll have the option of sending every person in your booking their own individual ticket via SMS.
How long do Ticketek tickets take to arrive?
Once released we generally allow 10-15 business days for tickets to arrive by post. Some delays may occur outside Ticketek’s control including public holidays. If your event is some time away, don’t worry, as your tickets may still arrive before the performance date.
Are E tickets from Viagogo safe?
Viagogo considers themselves to be the safest ticket vendors worldwide as they take pride in their competitive prices, reliable customer support, and ticket guarantee.
Is viagogo a trusted ticket site?
Viagogo can’t be trusted. Viagogo pays search engines like Google to appear at the top of search results for major events. They rush you and make their websites look just enough like they could be official ticket sellers. If you buy through Viagogo your ticket could be fake and you could be getting ripped off.
Are my Viagogo tickets valid?
If you purchase tickets from another source, such as Viagogo, eBay, Gumtree, Tickets Australia or any other unauthorised reseller, you risk that these tickets are invalid. Unfortunately, Ticketmaster cannot confirm the validity of any ticket to any individual except the original Ticketmaster purchaser.
How do I contact Ticketmaster by phone?
1 (800) 653-8000
Ticketmaster/Customer service
Why are Viagogo events not being refunded?
Viagogo claims the events have been postponed, despite the event organisers confirming they have been cancelled. It’s also refusing to refund customers for cancelled events where tickets can be transferred to 2021 events. Ticket holders for rescheduled events are also seeking refunds, with many customers unable to attend the new postponed dates.
How much does Viagogo charge for ticket resale?
Three £18 tickets for the BBC’s The Biggest Weekend festival ran up a final bill of £1,772 Ticket resale website Viagogo that has come under fire for a lack of transparency. Photograph: Alamy Ticket resale website Viagogo that has come under fire for a lack of transparency. Photograph: Alamy Anna Tims Wed 1 Aug 2018 02.00 EDT
Why did Viagogo refuse to refund Melissa Taylor?
One customer, Melissa Taylor, paid more than £270 for two tickets to the Wireless festival, an event that the organiser, Festival Republic, says has been cancelled. Viagogo refused to refund her on the basis that Festival Republic had given buyers the option to carry over their ticket to next year.
Why did Tonys tickets get cancelled on viagogo?
The R&A also told us the seller was in breach of their terms and conditions for relisting the tickets on Viagogo, and that Tony’s tickets could have been cancelled. It said: ‘Our ticketing policy clearly states that reselling of tickets is a breach of our terms and conditions and if we detect these tickets they will be cancelled.