The Purdue OWL gives the following general format for citing an unpublished manuscript/document: Author. Title of Manuscript/Document . Date of composition (at least year), along with “the name and location of the library, research institution, or personal collection housing the material.”
How to Cite Yourself. If you cite or quote your previous work, treat yourself as the author and your own previous course work as an unpublished paper, as shown in the APA publication manual.
When referencing or quoting an observation in the body of your paper, include an in-text citation to let your reader know its source. This should include the author name, year of publication and page number, if applicable.
You do not include personal communication in your reference list; instead, parenthetically cite the communicator’s name, the phrase “personal communication,” and the date of the communication in your main text only.
Cite personal communications only in the text, give the initials as well as the surname of the communicator, and provide the exact date if possible (see APA, section 6.20, p. 179; APA Style Blog, “What Belongs in the Reference List?”).
10 Tips for Improving Interpersonal Communication SkillsBe open to and ask for feedback. Never talk over people. Don’t finish other people’s sentences. Paraphrase. Listen actively. Maintain eye contact. Be aware of your body language. Avoid unnecessary conversation fillers, like “ums,” “uhs” and “likes.” They distract the listener from hearing your message.
Types of communicationVerbal. Verbal communication is the use of language to transfer information through speaking or sign language. Nonverbal. Nonverbal communication is the use of body language, gestures and facial expressions to convey information to others. Written. Visual.
Helpful non-verbal communication techniques include affirmative movements such as nodding your head or smiling, leaning slightly forward in your chair and uncrossing your arms. These all indicate you are actively listening to the speaker. Think about what you bring to the group.