How far back does Carbonite go?

How far back does Carbonite go?

By default Carbonite Pro will keep one version per day going back 7 days, then one version per week going back 3 weeks prior to that and then one version a month for the preceding 2 months before that, providing 12 versions going back 90 days total.

How much does it cost to renew Carbonite?


Renewal Prices Per Computer Carbonite Safe Plans
Basic Prime
1 Year Subscription $83.99 $149.99
2 Year Subscription $159.58 $284.98
3 Year Subscription $226.77 $404.97

How do I renew my Carbonite subscription?

To renew a customer’s subscription, sign into your account at Then, click the Accounts tab to see a list of all of your customers’ subscriptions and their expiration dates. Click the Renew link for the account you want to renew from the list.

Can I cancel Carbonite and get a refund?

Request a Refund of Your Carbonite Subscription You can request a full refund of your Carbonite subscription and/or storage packs during the following time frames: Subscriptions within 30 days of the first purchase. Subscriptions within 30 days of manual renewal.

Which is better Carbonite or iDrive?

The Main Differences Between iDrive vs Carbonite are: iDrive has a 1TB and requires more user discretion, whereas Carbonite offers you unlimited space and doesn’t require you to backup on a folder and individual file basis. iDrive doesn’t support two-factor verification, whereas Carbonite does.

How much does Carbonite cost per year?

Basic – $83.99 / year per computer Automatic cloud backup for your photos, music, documents and more.

How do I uninstall Carbonite?

Uninstalling Carbonite Safe You can remove Carbonite from your computer by uninstalling it. After you uninstall Carbonite, Carbonite will no longer back up your files, but your existing backup will remain safe while you have a paid subscription.

How do I contact carbonite?

If you have any other questions feel free to call our Carbonite Sales team by dialing 1-877-334-7621. Carbonite Sales team is available Monday-Friday 8:00 a.m. – 5 p.m. (excluding U.S. holidays).

Can you cancel Carbonite?

If you still want to cancel, you can deactivate automatic renewal and uninstall Carbonite. Your subscription will expire once the remaining time runs out and your data will be removed from Carbonite after 30 days.

How do I disable Carbonite?

Method 3

  1. Open the Start menu and select Settings.
  2. Click Apps > Apps & Features.
  3. Select Carbonite, and then select Uninstall.
  4. In the next window, confirm the uninstall process by clicking Uninstall.

Why is my Carbonite not backing up?

If your backup is not progressing normally, reboot your computer. Rebooting often resolves minor backup issues and allows Carbonite to connect to our servers. If your backup doesn’t resume after rebooting the computer, you can uninstall and reinstall Carbonite to refresh its connection to our servers.

How do I stop carbonite pop ups?

Within the Carbonite application, click the Settings & controls link. On the Backup settings page, click the Pause my backup button. A pop-up notification will appear with the option of pausing Carbonite for 30 minutes, 1 hour, 2 hours, 8 hours, 1 day and 1 week. After making your selection, click Pause.

How do I temporarily disable Carbonite?

How do I delete my Carbonite account?

Within the Dashboard, select the user or administrator you wish to remove from your account. To delete the user from your Carbonite Safe Pro account, click Delete User under User profile actions. You will receive a pop-up message to confirm your actions.

Which is better carbonite or iDrive?

How do I know if Carbonite is backing up?

Open the Carbonite application by double-clicking the Carbonite icon on your desktop or start menu:

  1. The Status page will be displayed by default.
  2. Your backup status will be displayed on this page (backing up, up-to-date, etc.)
  3. A progress bar will only be displayed during your initial backup.

How do I force Carbonite to backup?

Within the Carbonite application, click the Settings & controls link. On the Backup settings page, click the Back up now button to back up all pending files immediately. This option is only available if your initial backup is complete and your backup is not in recover mode.