How much compensation will I get from BT?
Here’s how it works… That’s £8.06 for the missed activation day (Wednesday). But if your service isn’t activated until Friday you’ll be paid £16.12 – so £8.06 for the missed activation day (Wednesday), and another £8.06 for the full day you had to wait (Thursday).
Is BT part of the automatic compensation scheme?
1 BT, Sky, TalkTalk, Virgin Media and Zen Internet all started to pay automatic compensation for service issues that occurred after 1 April 2019. Hyperoptic and Utility Warehouse have also joined the scheme.
How long does BT compensation take?
Compensation payments should be made within 30 days of the problem being fixed. For example, if you report loss of service for two days on day 1 and your service is fixed on day 10, you should receive your compensation by day 40.
What is the customer service compensation scheme?
From 1 April 2019, the Automatic Compensation Scheme means broadband and landline customers will get money back from their provider when things go wrong, without having to ask for it.
Does Sky pay compensation?
We’ll only pay you compensation up to the first engineer appointment we offer you (if required). If the repair is delayed because your engineer missed the appointment, we will try and rebook the appointment with you. If we can’t reach you, we’ll pay you compensation up to the first available re-appointment date.
Why does BT keep putting prices up?
Annual price increases BT, like many broadband providers, shifted away from an arbitrary annual price increase in favour of aligning its price hikes with the Consumer Price Index (CPI) rate of inflation each year. The additional price increase of 3.9% will affect all new or re-contracted BT residential tariffs.
Is it worth upgrading to BT Halo?
If you don’t want to to pay the extra cost a month then upgrading to Halo1 would be fine. Halo price promise will cover any discounts that you get with your new contracts.