Is Telstra disconnecting landlines?

Is Telstra disconnecting landlines?

Disconnecting existing landline phone and internet services Most services that are supplied over Telstra’s copper and cable broadband networks will be disconnected. This includes services that are supplied by Telstra directly, as well as services that other service providers supply using Telstra’s copper network.

What is my NBN cut off date?

According to NBN Co, the rollout was completed in December 2020. From the moment that you can switch to the NBN, you typically have 18 months to move your services to the new network before the old one is switched off.

How long do I have before I have to switch to NBN?

In most cases, you have 18 months to switch, from the date when nbn co declares your area is ‘ready for service’. To find out if you can get the services on the nbn network now, enter your address on our nbn network rollout map.

Can I use my old phone with NBN?

If you have a Fixed Wireless nbn connection, you can choose to keep your existing copper phone line. This means you can use your phone during a power failure, depending on your handset. If you don’t need a copper phone line, you can switch your phone to the nbn network.

Is ADSL being discontinued?

ADSL is Dead: Everything you need to know about switching Print. Telkom recently announced the discontinuation of all copper network infrastructures. This means that all ADSL users will soon need to choose a new internet connection. The alternatives are Fibre and Fixed LTE – both of which are superior services to ADSL.

Does NBN use existing phone line?

Why is my Telstra home internet not working?

Restart your modem: Remove the power cable from your modem for 10 seconds, then plug it back in. Wait 1-2 minutes for the modem to settle and go ‘green’, now check to see if your devices are connecting. This is a ‘reboot’ and can often solve connection problems.

Who is responsible for phone line house?

All telephone lines from the exchange to your house “point” are the responsibility of BT’s “Open Reach” division. They won’t let anyone else touch it. Your telephone service provider i.e. Talk Talk should liase with BT open reach to get it repaired. However they appear to quote a BT Engineer call out of £100??

Does every house have a telephone line?

If you want broadband, you’ll need an active phone line, but not every house or flat is set up with one already. In those cases, you’ll need to get a new line installed. Fortunately broadband and phone providers are able to arrange a visit from an engineer when you switch to one of their packages.

Can I get nbn if I don’t have a phone line?

The good news is that, unlike ADSL, the nbn does not require a phone line to deliver the internet to your premises. If you’ve previously had an ADSL connection, you are probably aware that it relied on a copper phone line. With eligible nbn plans you can include a VoIP (Voice over Internet Protocol) with your service.

Can I disconnect my landline and still have Internet?

You can of course cancel the landline and start a new mobile internet connection with another provider, but it will cost more and be slower. However, your phone provider does not need to remove those wires in order to cancel your telephone account. They can continue to use them to deliver internet service.

Can I cancel my home phone and still have Internet?

If you have DSL (digital subscriber line), cable, satellite or wireless Internet service, you can cancel your land line phone service at any time. The land line phone and DSL Internet service use a split line—one for voice, the other for data. Since the two operate independently, canceling one won’t affect the other.

Can an electrician fix a phone line?

Making the choice between hiring an electrician or a telephone technician might make all the difference. However, legally, both can fix your phone lines. Just make sure whoever you are hiring is both competent and certified.

How do I report a damaged phone line?

Alternatively you can call us on 0800 023 2023 (option 1). You can report things like: damaged underground cables (often caused by mechanical diggers in built-up areas) loose cables or cables dangling from telephone poles.

How can I test a phone line without a phone?

A multimeter is used to test a phone line without a phone. If multimeter functions properly then the reading will appear on its digital screen and this will emit a beeping sound. Continue the test to all the phone lines.

How do you know if your phone line is active?


  1. Check for an active connection by plugging in a phone and checking for a dial tone.
  2. Alternatively, call a service provider to verify if your line is active or not.
  3. Naked broadand plans are worth considering if you do not have nor want an active phone line.

Is there a Telstra phone line in my street?

I tried to have a phone line connected however there’s were multiple issues including the fact that there were no Telstra pits installed in my street. The pits were installed several weeks ago and I’ve been given the go ahead to arrange a connection.

What happens to my Telstra home phone when I switch to NBN?

Your home phone number will stay the same. However once you switch to the nbn any landlines you do have won’t work. That’s why all our nbn plans come with a phone line at no extra cost. Your new phone line will run over your nbn connection, through your Telstra Smart Modem.

Do you get unlimited calls with Telstra home phone?

If you use your home phone more frequently, you can also select from our Home Phone Local, Home Phone National and Home Phone Australia Ultimate plans. These Home Phone plans make it easy to chat, whether you’re calling next door, across the country or around the world. You can enjoy unlimited and capped calling options anytime.

Do you have to have a copper line to use a Telstra phone?

If you don’t have a copper line at your address, you may need a technician to connect you. We’ll let you know once we have your details. Once you take up a phone line service on the nbn network, you can’t move back to Telstra services on the existing copper network unless you’re in an nbn Fixed Wireless area.