What are the functions of hotel management?

What are the functions of hotel management?

What does a hotel manager do?

  • recruiting, training and supervising staff.
  • managing budgets.
  • maintaining statistical and financial records.
  • planning maintenance work, events and room bookings.
  • handling customer complaints and queries.
  • promoting and marketing the business.

What is the main function of hotel department?

Front Office Department: This department performs various functions like reservation, reception, registration, room assignment, and settlement of bills of a resident guest and the front office department is considered as the nerve centre of a hotel.

How are group reservation done in hotel?

Booking a normal group reservation requires that you pick up rooms from a room block. If your room block has not yet been set up, this would be your second step. Your room block will start out at the Initial status level. Then, attach the Group Profile to the room block.

What are the categories of hotel?

Categories for lodging businesses: Hotels and Vacation Rentals

  • Hotel. A hotel is a commercial establishment offering lodging and guest services provided by on-site staff.
  • Motel.
  • Resort hotel.
  • Inn.
  • Extended stay hotel (Aparthotel)
  • Guest house.
  • Bed and breakfast.
  • Farm stay.

What is reservation process in hotel?

A reservation process is an act where guests make a call to reserve a room in a hotel for a specific day. The reservation is a place where guest interaction starts with the hotel, during this interaction reservation staff are responsible to make a room booking.

What is rooms division in a hotel?

The rooms division of a hotel includes a variety of departments, including reservations, front desk, housekeeping, concierge, guest services, and security. This department attends to the needs of the guests, from their first contact and reservations to check-out.