Why is My Telstra mobile dropping out?

Why is My Telstra mobile dropping out?

Check your SIM card and ensure that the SIM card tray is free from dust and dirt. Try removing and reinserting the SIM, or using it in another mobile device. If this works, the issue is probably with your device. Check your device’s access point name (APN) setting.

How do I Unsuspend My Telstra service?

To remove your service suspension, pay the overdue amount in full via the My Telstra app. You can make a one-off payment using a different payment method. Your service suspension will be lifted within 15 minutes of a successful payment being made.

Why does My Telstra phone say no service?

Re: Why is my phone saying no service?? If its just your handset, try doing a network reset (Settings > General > Reset > Reset Network Settings). Note this will remove any wifi settings you have setup.

What should my Telstra APN be?

What is the Telstra APN (WAP) setting for my mobile phone?

Internet Data MMS
APN telstra.wap telstra.mms

What does APN stand for on a mobile phone?

Access Point Name
An Access Point Name (APN) provides all the details that your device needs to connect to mobile data.

What is WAP on my phone?

Wireless Application Protocol (WAP) is a technical standard for accessing information over a mobile wireless network. A WAP browser is a web browser for mobile devices such as mobile phones that use the protocol.

Is there any reason to keep a landline?

The primary reason people keep their home phone is in case of an emergency. In the event of a power outage or if cell service is interrupted, many people feel that landlines are necessary if there is a crisis. If this is a concern for you, it might be a good idea to retain a landline phone service.

What happens when Telstra restricted service?

If your service has been restricted due to non-payment, you can use this form to tell us when you have paid your bill. If you made your payment via My Telstra in app or in a browser, you don’t need to tell us – your service restriction will be automatically lifted within 2 hours of payment.

Why do I have no service Telstra?

How much is a Telstra reconnection fee?

2. A reconnection Fee of $59.00.

What happens when I Disconnect my home phone from Telstra?

For example, an emergency lift phone. After the disconnection, you’ll hear a soft-dial tone which means you can still call Emergency 000 and Telstra only from that service. Once you disconnect your home phone, you may not be able to reconnect the same phone number in the future.

What to do if you get a phone call from Telstra?

As always, if you are a not sure if it is a genuine Telstra call, its always best to contact us on 132200 or chat http://tel.st/49kl yourself before you give them any personal information or accept any “dubious” sounding offers. Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile?

Who was the woman on the phone with Telstra?

Today we received a telephone call from a woman (Indian?) claiming to be a Telstra representative and advising our internet service would be terminated tomorrow. We hung up but can’t find a way to report it to Telstra – going around in circles with websites and forms. Back to Crowdsupport to share the experience. Loading…

Do you need to cancel your Telstra ADSL service?

You need to contact us to cancel your Telstra ADSL broadband service if you have one on that phone line. I’ve migrated to the nbn. When do I need to disconnect my old phone and internet service?