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Will eBay refund me if I get scammed?

Leia Doyle

Will eBay refund me if I get scammed?

eBay Money Back Guarantee covers most transactions on eBay. It means buyers can get their money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing.

How can I contact someone on eBay?

If you’ve bid on, bought from, or sold to the member, you can contact them through My eBay:

  1. Find the item in your Purchase History.
  2. Select the More actions dropdown menu and select Contact seller or Contact buyer.
  3. Type your message and select Send.

How can I send an email to eBay?

Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. They generally respond within 24 hours. You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone.

What happens if eBay seller refuses refund?

, Long, long time eBay seller. If you refuse the partial refund, they will just file an “Item not as described” and ask for a full refund. Ebay will approve it, and also deduct the return shipping plus the purchase price.

How do I contact eBay if I have a problem?

To contact us:

  1. Click Help & Contact at the top of most pages.
  2. You may be asked to sign in.
  3. Select the topic that best matches your issue from the menu.
  4. We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.

Can I chat with eBay?

Don’t worry though, our customer service team is still available to you on phone and chat. You can get in touch with us in the following ways: Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent.

How do I send a message to eBay customer support?

How do I contact eBay seller by email?

If you can’t find a solution to your question, select Other, then select Contact the seller. Type your question for the seller. Select Send a copy to my email address if you’d like to receive a copy of the message. Select Send message.

What do I do if a seller refuses to refund?

Company Won’t Give You a Refund? Here’s How to Get Your Money Back

  1. Try to Work it Out with the Merchant First.
  2. Option 1: Request a Chargeback.
  3. Option 2: Consider Mediation.
  4. Option 3: Sue in Small Claims.
  5. Option 4: Pursue Consumer Arbitration.
  6. FairShake Can Help Make Arbitrating a Breeze.

How do I file a formal complaint against eBay?

Go to your My eBay page. In the Purchase History area, click the link to take you to the items you’ve purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center’s Resolve a Problem form appears.

Is it safe to buy from China on eBay?

Verify the Item Is Authentic A safe rule of thumb is to assume that a well-known or high-end designer or brand offered from a seller in China is not authentic. If you order an item from China, receive it, and discover it is a fake, always report it to eBay’s Vero Program.